SMCP Reviews

3.3

53% would recommend to a friend

(300 total reviews)
avatar

Isabelle Guichot

73% approve of CEO

50% positive business outlook

SMCP has an employee rating of 3.3 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SMCP employee rating is in line with the average (within 1 standard deviation) for employers within the Retail and wholesale industry (3.5 stars).

Reviews by job title

300 reviews
1.0
Jan 5, 2023

Company doesn’t care

Recommend
CEO approval
Business outlook

Pros

- Benefits - Pay and commission

Cons

- Headoffice (at the time I worked) was not supportive in terms of: empathy for staff who did not know how to deal with reoccurring theft from drug addicts, and would normalize it by saying “great customer service is needed.” Would not hire security despite multiple thefts and instances with very dangerous regular criminals. - Covid was another poorly handled situation in which there was no support given for those families with immunocompromised. Just as long as you were able to work, it didn’t matter about anyone else. They asked me to come back after Covid. What a joke. - No room for growth despite them saying there are development plans in place as they would rather have experience than hire internally. - Overall their culture and values do not align. There are people in power who have no such values. Truly sad.

3.0
May 16, 2022

Store Manager

Recommend
CEO approval
Business outlook

Pros

Discount, travel, training, salary opportunities

Cons

Limited resources, toxic “perseverance “ environment, do more with less

3.0
Feb 6, 2022

OK

Recommend
CEO approval
Business outlook

Pros

- employee discount - great team and manager

Cons

- slow growth within the company, was told I would receive a promotion however never happened. - new management every now and then with different expectations, etc.

Viewing 1 - 3 of 300 Reviews

Glassdoor has 519 SMCP reviews submitted anonymously by SMCP employees. Read employee reviews and ratings on Glassdoor to decide if SMCP is right for you.