Company doesn’t care - KEYHOLDER Full Time SMCP Employee Review

1.0
Jan 5, 2023
Recommend
CEO approval
Business outlook

Pros

- Benefits - Pay and commission

Cons

- Headoffice (at the time I worked) was not supportive in terms of: empathy for staff who did not know how to deal with reoccurring theft from drug addicts, and would normalize it by saying “great customer service is needed.” Would not hire security despite multiple thefts and instances with very dangerous regular criminals. - Covid was another poorly handled situation in which there was no support given for those families with immunocompromised. Just as long as you were able to work, it didn’t matter about anyone else. They asked me to come back after Covid. What a joke. - No room for growth despite them saying there are development plans in place as they would rather have experience than hire internally. - Overall their culture and values do not align. There are people in power who have no such values. Truly sad.

Explore other reviews about SMCP

5.0
May 19, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

-Great Company Benefits -Incredible culture -Strong investment and commitment to people

Cons

-Smaller group -Limited resources at corporate level

4.0
Apr 22, 2026
Recommend
CEO approval
Business outlook

Pros

Employee discount program was great

Cons

It was a great company

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