Questrade Reviews

Updated Jul 5, 2020

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3.9
81%
Recommend to a Friend
89%
Approve of CEO
Questrade CEO Edward Kholodenko
Edward Kholodenko
115 Ratings
Pros
  • "Awesome work environment, dedicated employees helping Canadians become more financially secure(in 17 reviews)

  • "Good work life balance, great company culture(in 9 reviews)

Cons
  • "High turnover rate especially with long time staff(in 6 reviews)

  • "Very low pay, among the lowest in the industry(in 6 reviews)

More Pros and Cons
  1. Helpful (3)

    "Work doesn’t need to suck"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Questrade full-time for more than 3 years

    Pros

    Tremendous opportunity to learn everything about the financial industry as it applies to Canadians in the Investment management space. The products and services sell themselves The company is full of life and growing

    Cons

    Room for careers growth (to earn a 6 figure salary and above) is very limited and reserved for the executive team and department heads. In a company of roughly 400 employees, only about 20 are part of the exec team or department heads. So it remains as a good starting point for a career in financial services.

    Continue reading

    Questrade Response

    January 13, 2020Talent Services Specialist

    Thank you for your feedback! We have shared this with our leadership team.

  2. "Good company- stressful job"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Specialist in Toronto, ON
    Recommends

    I have been working at Questrade full-time

    Pros

    Fun team, supportive team leads and supervisors

    Cons

    One call/chat picked out of several calls/chats which is used to determine the expertise/quality of interactions for the month

  3. "CSS"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Representative in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Questrade full-time

    Pros

    The entry level industry exposure.

    Cons

    Most notably compensation, location, HR.

  4. "Great place to learn but then you have to move on"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Trader in Toronto, ON
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Questrade full-time for more than 3 years

    Pros

    Great shop to learn about capital markets in general. Plenty of opportunities to add value and solve problems for those who are creative and want to go the extra mile to better themselves.

    Cons

    Hard to get properly compensated for over acheiving. Senior management is often oblivious and it takes a long time to get noticed. Communication is also generally poor from the very top. Compensation plans are lower than industry average. They've lost a ton of good talent.

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  5. "Great organization"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Client Service Specialist in Toronto, ON
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Questrade full-time

    Pros

    Great company to kick start your career and learning everything about the stock market.

    Cons

    High volume of customer interactions but your day will go by fast. You must enjoy dealing with customers. You will learn really quick in this role.

  6. "Great place to work!"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - New Accounts Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time for more than a year

    Pros

    - Work/Life Balance - Flexible - Close team engagement - Knowledge gained on the job

    Cons

    - Can be repetitive style, over the phone sales job - Lack of clarity for future career growth

  7. "Great company to work for"

    4.0
    Former Employee - Marketing 

    I worked at Questrade full-time

    Pros

    Everything was great and efficient

    Cons

    Nothing that I can think of

    Questrade Response

    January 27, 2020Talent Services Specialist

    Thank you for your feedback!

  8. "Not bad place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Analyst in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Questrade full-time for more than 5 years

    Pros

    Lots of pizza lunches if company is doing well

    Cons

    Lots of pressure to perform

  9. "You are in for a grind"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Specialist 

    I have been working at Questrade full-time for more than 3 years

    Pros

    Flexible hours Decent benefits Good for a start

    Cons

    Very low pay, among the lowest in the industry Ridiculous micromanagement Highschool politics "The staff is the most dispensable object"

    Continue reading

    Questrade Response

    January 13, 2020Talent Services Specialist

    Thank you for your feedback. We also enjoy the flexible hours and benefits as they support our work-life balance! We care deeply about our employees and would like to better understand your experience. If you are willing to share, please reach out to TMO or email us careers@questrade.com

  10. Helpful (1)

    "Making the right decisions"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Lead - Platinum Client Services 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Questrade full-time for more than 5 years

    Pros

    Supportive Team environment - Work Culture, Lots of Resources (you never get a no and when someone is not sure they guide you to the answer). Moral

    Cons

    I'm challenged with finding a con. The company has grown and shaped itself into being one of the leaders in the industry (We have been rated most admired in Canada).

    Questrade Response

    October 22, 2019Talent Services Specialist

    Thank you for your feedback!

Found 179 reviews