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      Quantum Health

      Engaged employer

      Quantum Health Reviews

      2.9

      41% would recommend to a friend

      (642 total reviews)
      avatar

      Dayne Williams

      41% approve of CEO

      35% positive business outlook

      Ratings by category

      3.5

      Diversity and inclusion

      3.2

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Culture and values

      2.6

      Career opportunities

      2.5

      Senior management

      Quantum Health has an employee rating of 2.9 out of 5 stars, based on 642 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Quantum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      642 reviews
      1.0
      Jun 2, 2026

      Better options in Columbus

      Psr specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Nice office building and smells good

      Cons

      No room for advancement. Will keep you in the same role for as long as you can make it. Management hired from outside with minimal related experience. And it shows.

      avatar
      Quantum Health Response
      1w
      Thank you for sharing your feedback and for the more than five years you spent with Quantum Health. We recognize that career growth is important, and we also recognize the critical role our PSRs play in delivering on our mission every day. The PSR position is a foundational role within our organization, and we highly value the knowledge, experience, and retention of employees in these positions. As a result, HR and business leadership are actively working to design more sustainable, business-aligned career paths that create meaningful progression opportunities while supporting the long-term needs of the organization. We are also excited about Quantum Health’s continued growth and the value we provide to our clients and members. While we appreciate your perspective, Quantum Health has always operated as a for-profit organization focused on improving healthcare experiences and outcomes. We appreciate your contributions during your time here and wish you the very best in your future endeavors. - Felicia Taylor, CHRO, Quantum Health
      1.0
      Jun 2, 2026

      Consistent paycheck overshadowed by trust issues and mismanagement

      Client success
      Recommend
      CEO approval
      Business outlook

      Pros

      Qh offers a consistent paycheck

      Cons

      -no trust across the department or interdepartmentally -“Transformation” is driving the bus, other leaders come off as puppets who have no backbone or standards - they just wanted to have options -everyone is now paid way less than predecessors -the care coordination product is not a defendable product - we don’t warrior or lighten loads for members like we say we do -clinical audits are regularly failed - clinical call lists are backlogged and we miscalculate clinical engagement bc nurses used the system wrong -there hasn’t been an actuarial study regarding savings in years -they won’t offer any reporting regarding clinical results or breakouts for engaged vs unengaged members (everyone knows one of the current leaders put their foot in their mouths years ago stating QH doesn’t do what we say we do) -we can’t validate that we increase point solution utilization- point solution “referrals” are merely care coordinators saying they educated members on a benefit -we were forced to encourage client connect attendance but weren’t invited to attend -everyone knows another shoe is going to drop. Just do it already. -clients and consultants should realize we are being pushed to sell the future and diverting focus from the current performance and issues - they're paying for our future investments, not current servicing -this review clearly rubbed people the wrong was as they keep attempting to try and take it down.

      avatar
      Quantum Health Response
      1w
      Thank you for sharing your perspective. While we recognize that this review reflects your personal experience, we do not believe it represents the experience of all employees across Quantum Health. As our organization continues to evolve, we understand that change can create uncertainty and differing viewpoints about priorities, decisions, and direction. We remain committed to listening to employee feedback, strengthening our operations, and delivering value to our members, clients, and employees. We know that trust is earned through transparency, accountability, and consistent execution, and we are focused on continuing to improve in each of those areas. We appreciate all employees who contribute their time, effort, and feedback as we continue to grow and evolve as an organization. For employees who believe they have constructive feedback or ideas that could positively impact their team, department, or the broader employee experience, we encourage them to engage directly with Human Resources. Thoughtful dialogue and actionable feedback are important inputs as we continue working to improve our organization. — Felicia Taylor, CHRO, Quantum Health
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      Glassdoor has 668 Quantum Health reviews submitted anonymously by Quantum Health employees. Read employee reviews and ratings on Glassdoor to decide if Quantum Health is right for you.