Planful Reviews

4.0

74% would recommend to a friend

(495 total reviews)
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John Herr

58% approve of CEO

70% positive business outlook

Planful has an employee rating of 4.0 out of 5 stars, based on 495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Planful employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

495 reviews
1.0
Jan 13, 2021

Scary Movie

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Swag that is about it.

Cons

I thought long and hard about posting but have decided it would be morally wrong to let someone start at Planful without sharing how horrible the culture and executive/senior management team really is. Joining Planful was hands down the worst professional experience of my career. It was like being in a scary movie where everything looks nice and sane at the beginning, with a false representation of the company and leadership. My experience was such that quickly after joining it become apparent that everything discussed during the hiring process ended up being untrue, aspirational, and the classic “say one thing do another” based on “business strategy” that literally changed every week. As if by stating everything was a “business strategy” the executive team could make changes with the wind, with little thought to how it affected people’s lives or lively hood - which is the opposite of strategy, it is a shot in the dark. And this was WAY before COVID. Beyond the clear nepotism, favoritism, and obvious exceptions of those who came from the executives or senior managers’ previous companies, this place reeks of personal agendas over business needs. It is a combination of friends and old co-workers who clearly think they are saving a company they are actually making worse with their arrogance. I have never seen a company have such a hierarchy for their size and for a financial analytics company they aren’t very good with their own money. Budgets are a mess. Planful has a fraternity feel in which you have to be in lock-in step, gaslighting is the norm, and managing by fear is the style. The culture is horrible - but you will get a ton of random swag, that’s the companies go-to to say things are positive.

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Planful Response
5y
We do love some good swag and we're sorry that your experience was different to what others are experiencing in our team today. We pride ourselves on creating a culture of meritocracy, success and inclusion regardless of your background. This was especially evident in the past 12 months when we did everything we possibly could to take care of our employees in such a trying time. The reality is, for a company growing at such a rapid rate like we are, business changes and strategic realignment are necessary. We're proud of the fact that we were able to add 100 new employees to our team last year and were able to grow in a pandemic year. In addition we've hit the ground running in 2021 and continue to expand our team and beat our goals. Sometimes things don't work out, and that's ok, but our team and our culture is something we pride ourselves on and we continue to invest in the right areas to make sure all our employees feel supported. We welcome you to reach out to people@planful.com and share any additional feedback you think may be beneficial to us and we wish you much success in the future.
1.0
Jan 22, 2026
Recommend
CEO approval
Business outlook

Pros

We had incredible leaders who they keep letting go for some reason.

Cons

Reduction in team members who have been incredible to work with.

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Planful Response
3mo
We appreciate you taking the time to share your perspective. The talent and commitment of our people is something we're incredibly proud of, and that remains central to how we operate and grow. We're focused on the future and on creating an environment where great people can do their best work.
2.0
May 24, 2023
Recommend
CEO approval
Business outlook

Pros

Colleagues and team members here are super helpful, nice, talented and among the best of the best Planful knows how to put on an event - their SKO, on-site in person events are top notch and they love to spoil the team with fancy dinners, tons of drinks, and lots of company swag Pay & benefits are above average but not the best - they can improve to what is being offered in 2023 Experienced AE's / Sales leaders are great to learn from - whether listening to recorded calls in Gong or setting up 1 on 1 time SC's here are some of the best I've ever seen Management does listen and make changes based on feedback but it will take 5-6 months too long

Cons

This is probably where my review becomes a bit biased as I think my team & recent Planful hires are the only ones to experience this... When putting in my two weeks notice, the first words I heard from 4-5 different people (including execs) were "I'm sorry about what you went through here". Biased lead distribution to manager's favorite reps - and if you question it or call it out, you'll only be punished more They follow a geo-based territory model but it's really the wild wild west - nothing is organized here and there are truly no rules - it's do whatever you want and good luck getting results - almost every account gets hit by 3 AE's & 4 SDR's, I can only imagine what prospects and customers think about that Quota's have been set up so you will never have a chance to come close to your OTE and be successful here - for example in the last 3 quarters, 4/6 reps on my team did not only miss quota, but completely blanked all together. When ramping or if you get a deal that is big enough in ARR, you'll be forced to bring in a tenured AE for help and be asked to share commission and quota credit Inbound lead flow is non existent. Throughout the hiring process they will rave everyone is smashing their quota, has more leads than they know what to do with but in reality it is the complete opposite. 90% of your time as an AE you will be prospecting. Or you might just get "lucky" and get an inbound lead once a month and it will be a company so far outside of the ICP you might as well not waste your time. SDR's are fine with doing less than the bare minimum and leadership seems to be okay with that too. Spamming 2000 emails a day, and maybe making 40 calls a week is completely okay with them. They will book 2-3 meetings a week as a team and they will not even be qualified. The most work SDR's do is asking IT to help get back into their gmail account once a day because they've been locked out of their accounts due to spam. Verbally abusive management & sales leaders - will shame you publicly in front of your peers but also in front of customers. If you bring this to HR, you will be fired for speaking up. I watched this happen with my own eyes on one occasion. If you take PTO you'll be told you don't work hard enough and don't deserve a vacation - you'll then be harassed while on PTO and be forced to take meetings Whenever management makes changes, tries to improve processes, or rally the team, nothing will ever happen. It's like talking in circles and waiting for action to be taken.

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Planful Response
3y
We are disappointed to hear that your personal experience does not reflect the reality of Planful's culture and work environment. We've worked hard to create and maintain a safe, supportive, and welcoming space that rewards employees based on meritocracy and a strong work-ethic. Favoritism and biased management are not tolerated here. This is reflected in our international Great Place to Work certifications and exceptional employee engagement survey results. As Planful grows, we will continue to anchor our best practices to our core values and behaviors of greatness, with our mission being to ensure the long-term success of Customers and Employees alike.
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Glassdoor has 542 Planful reviews submitted anonymously by Planful employees. Read employee reviews and ratings on Glassdoor to decide if Planful is right for you.