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Person Centred Software

Engaged employer

Person Centred Software Reviews

2.5

32% would recommend to a friend

(40 total reviews)
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Kehan Zhou

Not enough data to show CEO approval

31% positive business outlook

Person Centred Software has an employee rating of 2.5 out of 5 stars, based on 40 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Person Centred Software employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

40 reviews
1.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

Was an amazing company, great people who really cared for the customer and staff.

Cons

Taken over by private equity investor who destroyed everything for pure greed and in the process reunited a fabulous product supported by amazing staff .

1.0
Jun 11, 2026

Toxic & unethical leadership creates job insecurity and fear

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Well-known brand in the care industry

Cons

I left PCS with serious concerns about how leadership treats its people. When our team lead left, the team lead actively pushed for a proper handover. Leadership didn't act on it. What followed was months of complete silence from the top, no interim manager, no communication, no one checking in on a team who had been left without any direction or support whatsoever. Then, without warning or announcement, a new senior leader was brought in. The team found out when they arrived. Rather than getting to know the team or understanding what we'd built, the new leader made the entire team redundant. Years of product knowledge, relationships, and institutional expertise: gone. Among those made redundant was a colleague who had just returned from maternity leave. The very first conversation they had with the new senior leader was their redundancy notice. The ethics of that speak for themselves. This isn't an isolated problem, it reflects a wider blame culture within leadership. One leader in particular has hired for the same role repeatedly, and every single time things don't work out, the blame lands entirely on the person who left. The idea that management style, support structures, or expectations might be part of the problem is never entertained. When you see the same pattern play out over and over with different people, it's worth asking what's really going on. What ties all of this together is a feeling that no one's job is truly safe here. It doesn't matter how talented you are, how much you've built, or how committed you are to the company, decisions can be made above your head at any moment with no warning, no process, and no accountability. That uncertainty doesn't just affect those who are let go. It affects everyone who stays and watches it happen. And if you're researching this company right now, please look closely at what's being used to sell it to you. The 'best workplace' awards? Years old. The glowing employee quotes on the careers page? Most of those people have left. The version of this company being marketed to potential hires doesn't match the reality of what it's like to actually work there. Yes, change is part of business. But this wasn't change, it was negligence dressed up as restructuring, in a culture where accountability only ever flows downward and job security is an illusion.

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Person Centred Software Response
1w
Thanks for this feedback - it's appreciated I think what is referenced here was before I started an an interim earlier this year, so I don't have the background or knowledge and therefore can't comment in detail. I can however assure anyone reading this, that proper process is always a critical element in any restructures and will always be the intention going forward. We know there is significant work to do at PCS and it's been a challenging time without at CEO but progress has been made in the last 6 months. Change of this kind doesn't happen over night and time is required to embed new process and practice. In the last weeks we have announced a new CEO and this will help with the pace of change significantly. Many things have changed in the last 6 months, we have improved business communications, refreshed Town Halls, refreshed and relaunched out engagement committee (employee led) and delivered manager training. We are also working to completely change our hiring and induction practices to give an improved candidate and early work experience, along with updated branding and marketing to promote the business. More change is coming with our new CEO, but we know this will lead to clear direction and the intention is to build on the last 6 months of progress at a more significant rate. Thank you again for your feedback, Elinor Brett, Interim Chief People Officer
1.0
May 29, 2026
Recommend
CEO approval
Business outlook

Pros

Some good and friendly colleagues

Cons

Poor management, told to sell overpriced poor products, the sales team lie to boost stats

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Person Centred Software Response
1w
Thanks for your feedback. If you would like to connect with me to tell me more about your comments, you will find me on LinkedIn here , I will be more than happy to hear about your experience https://www.linkedin.com/in/elinorbrett/ Thank you again, Elinor Brett, Interim Chief People Officer
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Glassdoor has 40 Person Centred Software reviews submitted anonymously by Person Centred Software employees. Read employee reviews and ratings on Glassdoor to decide if Person Centred Software is right for you.