Nextiva Reviews

3.5

60% would recommend to a friend

(1,144 total reviews)
avatar

Tomas Gorny

66% approve of CEO

52% positive business outlook

Nextiva has an employee rating of 3.5 out of 5 stars, based on 1,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nextiva employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Aug 27, 2025
Recommend
CEO approval
Business outlook

Pros

This was by far the most harrowing role of my career. The culture is toxic, leadership is petty and directionless. The company operates like a closed circle of loyalists who spend more time scratching each other’s backs than actually building a product. People are dishonest and blatantly appropriate work- my contributions were frequently taken without credit. The level of disrespect was astonishing! Leadership hires have been equally disappointing especially within poroduct marketing when - strategy and messaging was copied from competitors, with little original thinking or genuine collaboration. Feedback was vague and unhelpful, 1:1s were often cancelled, there was no real coaching, structure, or support—only undermining. The product itself is weak, poorly differentiated, and lacks innovation. Direction changes constantly, but never with clarity. “Hire and fire” is the norm here- good people don’t last, while toxic ones get rewarded. It was clear to me that things were on a downward slope, so when the layoff hit, I wasn’t surprised.

Cons

Honestly, none worth noting except for a few genuinely supportive managers, who unfortunately didn’t last long either which says a lot about the culture here.

avatar
Nextiva Response
10mo
I connected with our Head of Product Marketing around this. They appreciated you sharing this feedback and is sorry to hear about your experience and take concerns around culture, leadership, and recognition seriously. Over the past year, we’ve been taking steps to strengthen leadership development, improve cross-team collaboration, and ensure that employees’ contributions are recognized and valued. While we regret that your time here did not meet expectations, we remain committed to fostering a respectful, supportive environment. We appreciate your perspective and wish you the best in your career ahead.
5.0
Dec 25, 2014

Exciting company. Future looks bright

Recommend
CEO approval
Business outlook

Pros

Nextiva's grown fast in just a few years. Every Monday it seems like there are new people joining the team. I like my coworkers and the team atmosphere. People are so nice.

Cons

It's fast paced, always. I haven't seen a slow day yet.

5.0
Sep 26, 2023
Recommend
CEO approval
Business outlook

Pros

I have nothing but kind words to say about Nextiva's marketing team. Here's what I enjoy most about this team: - fast-paced - take their work seriously, but not themselves (i.e. these are fun people) to -- goal-oriented - working hard to ensure cross-functional buy-in prior to shipping a new marketing initiative All in all, this is a highly motivating environment for data-driven marketers.

Cons

I can imagine that marketers who are accustomed to working at a slower pace or who aren't used to associating their work with business goals or using data to dev marketing strategies might not enjoy this work environment.

avatar
Nextiva Response
2y
Hello fellow marketer! Thank you for taking the time to share your experience. I agree with the fact we take our work seriously, but not ourselves - thank you for recognizing us as such. Grateful to collaborate with you! - Alex from Nextiva
Viewing 1 - 3 of 1,144 Reviews

Glassdoor has 1,275 Nextiva reviews submitted anonymously by Nextiva employees. Read employee reviews and ratings on Glassdoor to decide if Nextiva is right for you.