Worst Work Experience - Toxic Culture, No Direction - Senior Product Marketing Manager Nextiva Employee Review

1.0
Aug 27, 2025
Recommend
CEO approval
Business outlook

Pros

This was by far the most harrowing role of my career. The culture is toxic, leadership is petty and directionless. The company operates like a closed circle of loyalists who spend more time scratching each other’s backs than actually building a product. People are dishonest and blatantly appropriate work- my contributions were frequently taken without credit. The level of disrespect was astonishing! Leadership hires have been equally disappointing especially within poroduct marketing when - strategy and messaging was copied from competitors, with little original thinking or genuine collaboration. Feedback was vague and unhelpful, 1:1s were often cancelled, there was no real coaching, structure, or support—only undermining. The product itself is weak, poorly differentiated, and lacks innovation. Direction changes constantly, but never with clarity. “Hire and fire” is the norm here- good people don’t last, while toxic ones get rewarded. It was clear to me that things were on a downward slope, so when the layoff hit, I wasn’t surprised.

Cons

Honestly, none worth noting except for a few genuinely supportive managers, who unfortunately didn’t last long either which says a lot about the culture here.

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Nextiva Response
10mo
I connected with our Head of Product Marketing around this. They appreciated you sharing this feedback and is sorry to hear about your experience and take concerns around culture, leadership, and recognition seriously. Over the past year, we’ve been taking steps to strengthen leadership development, improve cross-team collaboration, and ensure that employees’ contributions are recognized and valued. While we regret that your time here did not meet expectations, we remain committed to fostering a respectful, supportive environment. We appreciate your perspective and wish you the best in your career ahead.

Explore other reviews about Nextiva

5.0
Jun 8, 2026
Recommend
CEO approval
Business outlook

Pros

Amazing People, Great Leadership, Innovative Projects, lots of learning and training, supportive

Cons

Nothing I can think of

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Nextiva Response
4w
This made us smile. We're lucky to have you on the team! It's awesome to hear you're surrounded by great people, supportive leaders, and plenty of opportunities to learn. Keep building amazing, Nextie!
1.0
Jul 1, 2026
Recommend
CEO approval
Business outlook

Pros

Some people are nice to work with

Cons

Culture of personality, not competency or meritocracy. Prepare for hysteria-inducing layers of upper management inadequacy and to be fired during a personal crisis as a karmic reward for loyalty to their unethical ways of operating - they have a pattern of firing people during health crises, family death, and other traumatic periods of their life to some of their most competent and capable employees. Do yourself a favor and google “Nextiva lawsuits” for just a peek into some of their standard operating procedures - and that’s just a small peek behind the curtain. Working here felt like a stain on my reputation and moral compass. They make asks of their employees that put them in compromising legal situations and management hides behind them when Goldman Sachs looks for fresh blood to let. They have a bleak moral compass and ineptitude in business strategy to boot - wouldn’t recommend joining this “winning” team to anyone unless they’re trying to flame out and waste years of their life trying to operate in a broken machine. Their cycle of hire and fire is embarrassing and shows that upper management is clueless but continues to punish those doing the work while maintaining a superiority complex that they’re not part of the problem. It makes me laugh thinking of their egos and how clueless and laughable they really are. It’s like a couple of kids got lucky building a business and the coat and top hat is falling off revealing 3 little kids stacked on each other’s shoulders while they demand respect without earning it.

7
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Nextiva Response
2d
We're very sorry to hear things didn't end well. Thanks for taking the time to share your perspective. We know it isn't always easy to leave feedback like this. We genuinely wish you the very best in whatever comes next.
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