New Balance Reviews | Glassdoor.ca

New Balance Reviews

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Found 355 reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
67%
Approve of CEO
Joe Preston
4 Ratings
Pros
Cons
  • "Full-time work only available if a manager or work for corporate(in 8 reviews)

  • "There honestly are no cons about working for New Balance(in 8 reviews)

More Pros and Cons
  1. Helpful (1)

    "Sales Associate - New Balance Toronto"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate 
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at New Balance full-time for more than 2 years

    Pros

    - great coworkers and management - amazing training - everybody there cares about their job and their peers - product discounts - small and intimate company; chances to become managers or move to head office

    Cons

    - minimum wage, no commission (though I also liked that this didn't foster a competitive environment

    New Balance2018-02-03
  2. "Good Company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at New Balance full-time

      Pros

      Good wider culture Family Owned

      Cons

      Lack of systems Management retain info

      New Balance2018-09-23
    • "Nice coworkers"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      No opinion of CEO

      I worked at New Balance part-time

      Pros

      My coworkers were nice, some of the managers were pretty nice too.

      Cons

      The manager was not very considerate sometimes.

      New Balance2018-07-16
    • "Fast moving and ambitious brand"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at New Balance full-time

      Pros

      Good salary Big company still privately owned Growth opportunities Yearly bonuses Excellent benefits package Frequent travel

      Cons

      Canadian office sometimes disorganized Lack of communication between departments Head office in Mississauga

      New Balance2018-03-22
    • Helpful (1)

      "Operations"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at New Balance full-time

      Pros

      Entrepreneurial spirit, able to make an impact to the business due to the size of the workforce

      Cons

      Old school mentality when it comes to work-life balance. Low compensations.

      Advice to Management

      Practice what you preach.

      New Balance2018-03-28
    • "Great place for a sports retail job"

      StarStarStarStarStar
        Former Employee - Anonymous Employee in Victoria, BC

        I worked at New Balance full-time for more than a year

        Pros

        Get to work with lots of great customers.

        Cons

        Get to work with some challenging customers.

        Advice to Management

        Give more responsibility to employees on the floor when they have down time to keep them busy!

        New Balance2017-11-09
      • Helpful (2)

        "Terrible"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Former Employee - Sales Associate in Toronto, ON
        Doesn't Recommend
        Neutral Outlook
        Approves of CEO

        I worked at New Balance part-time for more than a year

        Pros

        Employee Discount (which for the most part cannot be used in-store) Co-workers (if you even have a second to talk to them)

        Cons

        Too many to list... The most disorganized retail store I have ever worked in... the manager is a glorified sales associate.

        Advice to Management

        Learn how to give instructions, coach in and motivate employees at the beginning of shift, and provide positive feedback. Tell staff what they "can do" not what they "can't" Manage instead of trying to outsell staff.... Hire a stock person Floor staff shouldn't be receiving and neither should the manager. Stop trying to save every penny!

        New Balance2017-11-26
      • "Upbeat positive and casual"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Brand Ambassador in Niagara-on-the-Lake, ON
        Recommends
        Neutral Outlook
        No opinion of CEO

        I have been working at New Balance part-time for more than a year

        Pros

        - diverse and friendly staff - flexible hours - awesome easy going managers - goal oriented team that strives for sales and conversion - team sales contests with rewards like free shoes - growth opportunities - amazing learning experience (super informative training program on different types of shoes and feet) - 40% discount - not strict about uniform - small perks like free pizza when you work on a holiday

        Cons

        - minimum wage when you’re just starting out - no commission - training is lengthy - sales associates also do the stock

        Advice to Management

        - give us more incentive to sell! (ex. commission)

        New Balance2017-10-19
      • "Company Experience"

        StarStarStarStarStar
          Former Employee - Anonymous Employee 
          No opinion of CEO

          I worked at New Balance

          Pros

          -Positive workplace culture -Cross departmental contact

          Cons

          -Not much opportunity for growth

          New Balance2017-10-19
        • "Sales Associate"

          StarStarStarStarStar
          • Work/Life Balance
          • Culture & Values
          • Career Opportunities
          • Compensation and Benefits
          • Senior Management
          Former Employee - Sales Associate in North Toronto, ON
          Recommends
          Neutral Outlook
          Approves of CEO

          I worked at New Balance full-time for more than 2 years

          Pros

          Great atmosphere to work in!

          Cons

          Lack of hours and non consistent schedule

          New Balance2017-08-02
        Found 355 reviews