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National General Insurance

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National General Insurance Reviews

3.2

52% would recommend to a friend

(1,621 total reviews)

Peter Rendall

54% approve of CEO

48% positive business outlook

National General Insurance has an employee rating of 3.2 out of 5 stars, based on 1,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The National General Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home but it’s a con as the only way to stay alive is to work 11 plus hours.

Cons

Poor communication Poor training 10 plus claims per day with a system that is always down. Managers has favorites You do EVERYTHING! It has turnt into a calll center environment as all you do is answer calls that the medical provider line should be answering but no they refuse to train them and hire folks that can read so the PIP reps do it ALL Other departments do not respect PIP reps.

1.0
Jun 18, 2026
Recommend
CEO approval
Business outlook

Pros

Pto Health benefits Work remotely Shift flexibility ( even though you have to bid the whole department for a specific shift or swap) Holiday Pay Pension after 3 years

Cons

Low insulting pay Extremely high call volumes Overwhelming workload with something new added every few weeks. High stress with no real relief Weak management and organizational structure Unattainable metrics and adherence systems Constant changing job requirements and expectations

1.0
May 27, 2026
Recommend
CEO approval
Business outlook

Pros

remote position, will pay some funds towards your health benefits

Cons

stressful environment, no support from the leadership team, excessive work with not enough people to do the job, no good incentives, electronic equipment provided doesn't work well.

Viewing 1 - 3 of 1,621 Reviews

Glassdoor has 1,663 National General Insurance reviews submitted anonymously by National General Insurance employees. Read employee reviews and ratings on Glassdoor to decide if National General Insurance is right for you.