Family approach and feel to company
lots of chance to voice opinion and implement chance
Focus on customer service
Long average length of service (comfortable in company)
Cons
Change took time
Sometimes outdated approaches (Shirt and tie, 9-5)
Long average length of service (No views outside the company)
A good family atmosphere
good lifework balance
If you work hard you are awarded
People are encouraged to take ownership
Raw talent and give them opportunities to succeed and improve
Not afraid to employ young and encourage people
Staff are listened to
Social events are encouraged
A genuine caring attitude towards their clients and staff
Cons
Staff's commercial awareness could be better
Although basic salaries are competitive the overall benefits package could be better
Overall business communication could be better however this has improved