employer cover photo
employer logo
employer logo

MasterStream ERP

Is this your company?

MasterStream ERP Reviews

2.5

19% would recommend to a friend

(16 total reviews)

Steve Roberts

100% approve of CEO

14% positive business outlook

MasterStream ERP has an employee rating of 2.5 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an average working experience there. The MasterStream ERP employee rating is 35% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews
1.0
Jun 21, 2018

Do Not Hop Aboard... The Ship is on Fire

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Your co-workers that haven't been bitten by the middle-management bug are usually pretty cool.

Cons

*Software:* - The software you will be peddling is complete garbage. The software has been hacked together over the past 15 years using old technologies. - The aesthetics are a horrid mess, even for 1995. - Nothing can be released without breaking something somewhere. - After the switch from our previous cloud service to AWS, our database has been completely on fire daily. *Middle-management:* - The company expected massive growth a couple of years ago. In anticipation, Masterstream started promoting all the employees that will blindly listen to them. When the growth didn't happen, the company was stuck with a 50/50 ratio of managers to employees. The company still hasn't recovered from this. - Once you make it to middle-management, you are no longer held liable for anything ever. If you do not make your numbers you can simply fire an employee. This cycle has been going on for the past two years and leadership is still buying it. *Processes:* - When something goes wrong and there is not an employee around to fire, a new process is set in place without communicating it to the team. - There are now so many processes it is impossible to get anything out in a reasonable amount of time. There are projects that have been literally going on for 5 years that can't get completed. Everyone just pushes around tickets until it gets lost. Extra points if you can blame a ticket on one of your many recently fired co-workers. - No one even understands the JIRA workflows. *Morale:* - When everything started tanking so did morale - The company's response to fight the depleting morale was to start firing long-term employees they thought were the cause of the morale-shift. In reality, the fired employees were the only employees making the place bearable. They were only blamed because they had a voice and were vocal about the issues everyone was already thinking. Now all employees are afraid of ever say anything against the machine and employees walk around with a fake smile pretending everything is ok. - The firings lead to even more decreased morale. Every day employees walk into work not knowing if it is their last day. - Long-term employees are now starting to jump ship. *Bonus:* - If this wasn't enough to scare you away, watch for the yearly "Last year we were hemorrhaging money but next year we are going to be a $10 MILLION COMPANY!" meeting in Q1 of every year.

1.0
Mar 11, 2019
Recommend
CEO approval
Business outlook

Pros

Well..... They are generous with time off. Other than that, I find it hard to see any pros.

Cons

I worked for this company for a few years. I thought I had it made, loving my position and the people I worked with. Unfortunately it was all a charade. The moment you think you can trust someone, they will cut you. The owners expectations are unrealistic and they only listen to employees that were friends outside the business. No one will speak up at the company with exception of one employee, but they always railroad and talk smack about her behind her back. The company is missing the whole point of TEAM and CULTURE. The owners do not give a crap about their employees, even the loyal ones. They would rather listen to employees that are just there for a paycheck. The bottom line is there is nothing real about these people and regardless of how many times the leadership changes, they just don't get it. Whatever you do, do not expect to get paid. They make it impossible to get a decent raise and don't reward you for your work. Hell, they don't even appreciate or acknowledge your hard work unless your in their click.

1.0
Aug 27, 2020
Recommend
CEO approval
Business outlook

Pros

Flexible hours, gone remote due to Covid!

Cons

Management will not support you. Honestly managers there are like used cars sales men. You will have so much work and no one to support you. Managers abuse their power and talk about you behind your back. Family owned company and it’s clear that family members take precedence over other employees. Your pay for the amount of work you do is a joke. DO NOT WORK HERE!!!!! Managers won’t show up to calls that they asked to have scheduled. If they do show up know they won’t be prepared. Please note, there are NO job descriptions. They will tell you the position is for customer success please know it’s more a project manager, coder, account manager,customer service ect.! Also you have access to all routing numbers and account numbers to very large accounts... pretty sure that’s illegal! Well good luck!

Viewing 1 - 3 of 16 Reviews

Glassdoor has 16 MasterStream ERP reviews submitted anonymously by MasterStream ERP employees. Read employee reviews and ratings on Glassdoor to decide if MasterStream ERP is right for you.