Macy's Reviews
Updated Feb 28, 2021
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Recommend to a Friend
Approve of CEO
Jeff Gennette
2,718 Ratings
Pros
"They give special employee discount so on holidays sale its a kind of bonus" (in 1717 reviews)
"Flexible schedule & plenty of hours to be picked up" (in 1128 reviews)
Cons
"Macy's preys on low-income customers (often hard-working immigrants with a language barrier) to open credit cards with astronomically high APR rates" (in 997 reviews)
"Long hours during peak season when it is busy" (in 620 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
- Featured Review
"Great Company to work for"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsNeutral OutlookApproves of CEOI worked at Macy's full-time for more than 3 years
Pros
Above Market Salaries, Inclusive Culture, Lead Developer and above are Bonus eligible, Some locations in Atlanta Suburb(Heard they are moving to midtown/downtown Atlanta which will be crazy) not bad for commute. Lot to learn on the technology front and you get to work with wonderful people.
Cons
If you know Retail even a little, you should know it all.
"N/a"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Diversity & Inclusion★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendPositive OutlookApproves of CEOI worked at Macy's full-time for more than a year
Pros
Time management. Customer service skills
Cons
Haven’t worked since last year
Continue reading"Not great but I knew that going in"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
Doesn't RecommendNegative OutlookI worked at Macy's full-time for less than a year
Pros
Great if you absolutely NEED a job. If you have a pulse they will hire you.
Cons
This is a boring job. You will spend most of your time pretending to look busy as you are being monitored constantly by managers via video cameras. They also really want you to sell their credit card even if that means misleading customers.
"Customer Service Associate"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsI worked at Macy's full-time
Pros
Good managers, got along with co-workers, store ran smoothly.
Cons
Constant push to get people to apply for the Macy's credit card.
Pros
You can learn a lot, get to meet people, growth is possible if you are motivated and enthusiastic.
Cons
Minimal wages, scheduling is frustrating sometimes bc it gets done by a machine, not a manager.
Continue reading"Good"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI have been working at Macy's part-time
Pros
Great place to work fun
Cons
Nothing happy to be there
"Retail Support"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Macy's part-time
Pros
fashion trends, enhancing/learning different skills
Cons
hours and compensation. management depending on what you worked in.
"Pretty good"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
I worked at Macy's
Pros
Management needs more experience in training.
Cons
Last minute shift changes annoying.
"Corporate Position - Good"
- Work/Life Balance★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
RecommendsApproves of CEOI worked at Macy's
Pros
Great training. Hard working team members.
Cons
Difficult to move up / not a lot of room for promotions
"sales"
- Work/Life Balance★★★★★
- Culture & Values★★★★★
- Career Opportunities★★★★★
- Compensation and Benefits★★★★★
- Senior Management★★★★★
RecommendsPositive OutlookApproves of CEOI worked at Macy's
Pros
The company was well managed with friendly employees
Cons
The downside was the non flexible hours given, but management was easy to work with to accommodate,
Continue reading
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