Macy's Reviews

Updated Feb 28, 2021

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3.4
56%
Recommend to a Friend
67%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
2,718 Ratings
Pros
Cons
  • "Macy's preys on low-income customers (often hard-working immigrants with a language barrier) to open credit cards with astronomically high APR rates(in 997 reviews)

  • "Long hours during peak season when it is busy(in 620 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review

    "Great Company to work for"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Staff Software Engineer in Johns Creek, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Macy's full-time for more than 3 years

    Pros

    Above Market Salaries, Inclusive Culture, Lead Developer and above are Bonus eligible, Some locations in Atlanta Suburb(Heard they are moving to midtown/downtown Atlanta which will be crazy) not bad for commute. Lot to learn on the technology front and you get to work with wonderful people.

    Cons

    If you know Retail even a little, you should know it all.

  2. "N/a"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Macy's full-time for more than a year

    Pros

    Time management. Customer service skills

    Cons

    Haven’t worked since last year

    Continue reading

  3. "Not great but I knew that going in"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Associate 
    Doesn't Recommend
    Negative Outlook

    I worked at Macy's full-time for less than a year

    Pros

    Great if you absolutely NEED a job. If you have a pulse they will hire you.

    Cons

    This is a boring job. You will spend most of your time pretending to look busy as you are being monitored constantly by managers via video cameras. They also really want you to sell their credit card even if that means misleading customers.

  4. "Customer Service Associate"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Macy's full-time

    Pros

    Good managers, got along with co-workers, store ran smoothly.

    Cons

    Constant push to get people to apply for the Macy's credit card.

  5. "I was lucky to have the best team ever"

    4.0
     
    No Opinion of CEO

    I worked at Macy's

    Pros

    You can learn a lot, get to meet people, growth is possible if you are motivated and enthusiastic.

    Cons

    Minimal wages, scheduling is frustrating sometimes bc it gets done by a machine, not a manager.

    Continue reading
  6. "Good"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Macy's part-time

    Pros

    Great place to work fun

    Cons

    Nothing happy to be there

  7. "Retail Support"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Macy's part-time

    Pros

    fashion trends, enhancing/learning different skills

    Cons

    hours and compensation. management depending on what you worked in.

  8. "Pretty good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Macy's

    Pros

    Management needs more experience in training.

    Cons

    Last minute shift changes annoying.

  9. "Corporate Position - Good"

    3.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
     
    Recommends
    Approves of CEO

    I worked at Macy's

    Pros

    Great training. Hard working team members.

    Cons

    Difficult to move up / not a lot of room for promotions

  10. "sales"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Macy's

    Pros

    The company was well managed with friendly employees

    Cons

    The downside was the non flexible hours given, but management was easy to work with to accommodate,

    Continue reading
Viewing 1 - 10 of 21,020 English Reviews

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