Macy's Reviews

Updated Jul 27, 2021

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Found 22,387 of over 23,190 reviews

3.4
55%
Recommend to a Friend
68%
Approve of CEO
Macy's CEO Jeff Gennette
Jeff Gennette
3,098 Ratings
Pros
  • "They give special employee discount so on holidays sale its a kind of bonus(in 1717 reviews)

  • "Flexible schedule & plenty of hours to be picked up(in 1128 reviews)

  • Cons
  • "Macy's preys on low-income customers (often hard-working immigrants with a language barrier) to open credit cards with astronomically high APR rates(in 997 reviews)

  • "Long hours during peak season when it is busy(in 620 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 4.0
      Former Employee, more than 3 years
      Featured Review

      Great Company to work for

      Dec 12, 2020 - Staff Software Engineer in Johns Creek, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Above Market Salaries, Inclusive Culture, Lead Developer and above are Bonus eligible, Some locations in Atlanta Suburb(Heard they are moving to midtown/downtown Atlanta which will be crazy) not bad for commute. Lot to learn on the technology front and you get to work with wonderful people.

      Cons

      If you know Retail even a little, you should know it all.

      5 people found this review helpful
    2. 5.0
      Former Employee, more than 1 year

      N/a

      Jan 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Time management. Customer service skills

      Cons

      Haven’t worked since last year

      Continue reading
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    3. 4.0
      Current Employee

      Great

      Jun 14, 2021 - Cashier 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Easy, fun, good benifet and close

      Cons

      Long hours, standina all times

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    4. 2.0
      Former Employee, less than 1 year

      Not great but I knew that going in

      May 2, 2020 - Retail Sales Associate 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great if you absolutely NEED a job. If you have a pulse they will hire you.

      Cons

      This is a boring job. You will spend most of your time pretending to look busy as you are being monitored constantly by managers via video cameras. They also really want you to sell their credit card even if that means misleading customers.

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    5. 4.0
      Former Employee

      Customer Service Associate

      Sep 24, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good managers, got along with co-workers, store ran smoothly.

      Cons

      Constant push to get people to apply for the Macy's credit card.

      Be the first to find this review helpful
    6. 4.0
      Former Employee

      I was lucky to have the best team ever

      Jul 29, 2019 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      You can learn a lot, get to meet people, growth is possible if you are motivated and enthusiastic.

      Cons

      Minimal wages, scheduling is frustrating sometimes bc it gets done by a machine, not a manager.

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    7. 2.0
      Current Employee

      Good

      Aug 29, 2019 - Sales 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to work fun

      Cons

      Nothing happy to be there

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    8. 2.0
      Former Employee

      Retail Support

      Apr 6, 2019 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      fashion trends, enhancing/learning different skills

      Cons

      hours and compensation. management depending on what you worked in.

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    9. 5.0
      Former Employee

      sales

      May 7, 2017 -  
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The company was well managed with friendly employees

      Cons

      The downside was the non flexible hours given, but management was easy to work with to accommodate,

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    10. 4.0
      Former Employee, more than 3 years

      Fun place to work

      May 30, 2018 - Assistant Buyer in Toronto, ON
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people Training was very comprehensive Benefits

      Cons

      Management were micro managers Career progression

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    Viewing 1 - 10 of 22,387 Reviews