Lookout Reviews

3.1

34% would recommend to a friend

(252 total reviews)
avatar

Jim Dolce

43% approve of CEO

24% positive business outlook

Lookout has an employee rating of 3.1 out of 5 stars, based on 252 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lookout employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

252 reviews
1.0
Aug 24, 2016
Recommend
CEO approval
Business outlook

Pros

- Some smart, passionate and caring engineers. - Interesting technical problems (when they aren’t overshadowed by politics). - A few good managers who genuinely care about their team’s well being and see employee morale as being essential to productivity. - You can learn a lot from failure...

Cons

- Dwindling talent… The departure of key personnel has left serious knowledge gaps and little subject matter expertise. There’s remarkably few people with any deep domain knowledge. This has made training the ever growing stream of new employees with limited relevant experience extremely difficult. - Bad engineering management. With some exceptions, there's a tendency to hire managers who not only do not know how computers work but also lack basic social skills (and even human decency in some cases). The result is people with no redeeming qualities micromanaging talented engineers and wasting their valuable time. They then hire more non-technical managers who spend all day scheduling meetings about meetings in an attempt to determine why deadlines aren't being met. - Lack of leadership. There’s very few people who actually demonstrate any real leadership or evoke confidence. The company took in tons of funding with no real plan and is now flailing wildly trying to become profitable. Sales sells products that don’t exist and SLAs that can’t be met are agreed to in the hope of turning a sinking ship into an actual business. - Toxic culture. When employees try to raise concerns, they are not thanked for giving management a chance to address any issues but villainized in a desperate attempt to avoid honest self reflection. Even from the executive level the message has been “if you’re not happy get out” resulting in a company where there’s no place for discussion of what can be done better. The only option anyone has is attrition which continues to add to the mounting pile of technical debt. Senior management refuses to acknowledge that attrition is a problem saying the rate is standard for the bay area. Expansions into less competitive regions have become expensive disasters because poor management has transcended international borders. The Toronto dev team imploded in a year even though all of the engineers were experienced developers who don’t job hop often. The company has multiple sad, empty offices with high rents and no employees to fill them. - HR+recruiting are a nightmare. Its impossible to hire more engineers because it’s immediately obvious to good candidates what a disorganized wreck this company is. Complaints about sexual discrimination and hostile climate have been mishandled and ignored. The CEO will stand up on stage and talk about how he wants to promote efforts to support women/diversity in tech yet apparently this doesn't extend to ensuring a safe and supportive space for women at the very company he's leading. The insincerity is exhausting.

1.0
Aug 9, 2016

Culture by neglect

Recommend
CEO approval
Business outlook

Pros

During my time in this company I have learned and met good people. It has been an interesting ride.

Cons

* death marches * middle managers that have turned the gaslighting of their employees into a competitive sport * teams that treat other teams like their enemy * teams that actively sabotage other teams * new good people sidelined in favor of old employees who have the ear of management * focus on security theater while great security researchers are stuck in molasses trying to do their freaking job!! * a perverse fixation on doubling down and adding to technical debt * engineering practices and culture is a mighty trash fire on which engineering management and "senior" architects sacrifice the sanity and happiness of new engineers (attrition on some teams is 50%+!!!) * executive management that talks about cutting costs "saving every pencil" while the company burns money constantly recreating existing software projects and redoing work of other teams

1.0
Oct 31, 2017

Horrible Company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Reasonable pay, prompt payroll office.

Cons

Management aggressively asks employees to refute bad reviews here (glassdoor). Mass firings and team culling. Any questioning of direction, technology, or leadership results in being labeled "not a team player". At one point there were more managers than workers in the office

Viewing 1 - 3 of 252 Reviews

Glassdoor has 264 Lookout reviews submitted anonymously by Lookout employees. Read employee reviews and ratings on Glassdoor to decide if Lookout is right for you.