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      Lob

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      Lob Reviews

      3.0

      38% would recommend to a friend

      (95 total reviews)
      avatar

      Ryan Ferrier

      54% approve of CEO

      39% positive business outlook

      Ratings by category

      3.3

      Diversity and inclusion

      3.2

      Compensation and benefits

      3.1

      Work/Life balance

      3.0

      Culture and values

      2.8

      Career opportunities

      2.7

      Senior management

      Lob has an employee rating of 3.0 out of 5 stars, based on 95 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Lob employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      95 reviews
      5.0
      Jun 22, 2026

      Real turnaround: leadership change has made Lob a great place to work

      Staff software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Since the leadership change, Lob has made significant changes for the better. Leadership is genuinely invested in both employee happiness and the stability of the platform, and that commitment shows in day to day work. Work life balance has been exceptional. On top of that, the culture is blameless, so people feel safe owning problems and learning from them rather than pointing fingers.

      Cons

      There are still a few outages as the company works through this period of growth. These are the kind of growing pains you'd expect from a platform scaling up, and they're being actively addressed rather than ignored.

      5.0
      May 31, 2026

      Supportive team and fun onboarding

      Customer success manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Once I met my hiring manager during the interview process, I knew that I wanted to work here! The onboarding process was really fun, and my manager alongside my team have been a tremendous help as I am learning the ropes. Everyone across the org has been really helpful, and I feel that I can lean into anyone for help as questions come up. Honestly, this has been my favorite job so far.

      Cons

      Things move VERY fast, and there are constant changes. We also have to adapt to changes that happen with USPS. If you don't do well with building out new processes or workflows, then you might have a tougher time adapting here.

      Viewing 1 - 3 of 95 Reviews
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      Glassdoor has 105 Lob reviews submitted anonymously by Lob employees. Read employee reviews and ratings on Glassdoor to decide if Lob is right for you.