Does Krystal pay their employees well?

According to anonymously submitted Glassdoor reviews, Krystal employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Krystal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Krystal?

46% of Krystal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Krystal 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Krystal?

Cashier (48) , Crew Member (31) , Shift Leader (24) , General Manager (20) , Shift Manager (13) , Cook (12) , Crew Member/Grill Cook (11) , District Manager (10) , Manager (9) , Assistant General Manager (7) , Assistant Manager (7) , Master Cashier (6) , Sales Associate/Cashier (6) , Line Cook (5) , Customer Service Representative (4)

What are the pros of working at Krystal according to real employee reviews?

"Met some great people and had fun at work" ((in 19 reviews)); "Benefits that you get from the job are good." ((in 7 reviews)); "Free food is the only pro" ((in 5 reviews)); "Free meals 401k retirement plan medical benefits other vendor perks vacation pto days and sick days" ((in 5 reviews)); "you make good money seeing that it is working from home." ((in 5 reviews))

What are the cons of working at Krystal according to real employee reviews?

"pay is low ." ((in 22 reviews)); "Poor management and need new staffing." ((in 22 reviews)); "Manager was rude to the customers never help was always eating in the office constantly." ((in 14 reviews)); "long hours on a saturday" ((in 12 reviews)); "Too much micromanagement and upper management is not fair" ((in 8 reviews))

What are employees saying about Krystal redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Krystal redundancy and their outlook for job security at Krystal in 2026.

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Krystal

Krystal Reviews

3.0

46% would recommend to a friend

(386 total reviews)

Douglas R. Pendergast

53% approve of CEO

43% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.6

Senior management

2.5

Culture and values

2.5

Compensation and benefits

Krystal has an employee rating of 3.0 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Krystal employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

5.0

Sep 3, 2022

ase

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

frh comes back very well

Cons

you would love to work with the team

5.0

Mar 6, 2022

Hei

Photographer

Recommend

CEO approval

Business outlook

Pros

Good one and very interesting

Cons

I don’t know anything about that

2.0

Oct 27, 2014

Horrible and very embarrassing employment

Assistant general manager

Recommend

CEO approval

Business outlook

Pros

Hired on as an AGM. Worked here for a year. Salary was $450.00 Wkly but with 50 hour work week. Health benefits after 3 months

Cons

Huge turnover rate. Left us understaffed all the time. Embarrassing at times in front of customers cause of chaos. Not a clean work environment at all. Sometimes I would work 10 hour shifts getting stuck in drive thru the entire time. It made life miserable. Customers don't respect Krystal's workers for the most part. A lot of rudeness from general public. Krystal's is the ghetto of fast food.

Viewing 1 - 3 of 386 Reviews

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ase

Hei

Horrible and very embarrassing employment

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