Does Krystal pay their employees well?

According to anonymously submitted Glassdoor reviews, Krystal employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Krystal. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Krystal?

46% of Krystal employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Krystal 2.7 out of 5 for work life balance, 2.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Krystal?

Cashier (48) , Crew Member (31) , Shift Leader (24) , General Manager (20) , Shift Manager (13) , Cook (12) , Crew Member/Grill Cook (11) , District Manager (10) , Manager (9) , Assistant General Manager (7) , Assistant Manager (7) , Master Cashier (6) , Sales Associate/Cashier (6) , Line Cook (5) , Customer Service Representative (4)

What are the pros of working at Krystal according to real employee reviews?

"Met some great people and had fun at work" ((in 20 reviews)); "Free food is the only pro" ((in 9 reviews)); "Benefits that you get from the job are good." ((in 7 reviews)); "Competitive pay, flexible schedule, benefits" ((in 5 reviews)); "you make good money seeing that it is working from home." ((in 5 reviews))

What are the cons of working at Krystal according to real employee reviews?

"pay is low ." ((in 24 reviews)); "Poor management and need new staffing." ((in 21 reviews)); "Manager was rude to the customers never help was always eating in the office constantly." ((in 14 reviews)); "long hours on a saturday" ((in 13 reviews)); "Favoritism amongst upper management" ((in 8 reviews))

What are employees saying about Krystal redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Krystal redundancy and their outlook for job security at Krystal in 2026.

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Krystal

Krystal Reviews

3.0

46% would recommend to a friend

(386 total reviews)

Douglas R. Pendergast

53% approve of CEO

44% positive business outlook

Ratings by category

3.1

Diversity and inclusion

2.9

Career opportunities

2.7

Work/Life balance

2.7

Senior management

2.5

Culture and values

2.5

Compensation and benefits

Krystal has an employee rating of 3.0 out of 5 stars, based on 386 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Krystal employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

386 reviews

1.0

Jun 7, 2026

Half-off food perks, but poor management and environment

Cashier

Recommend

CEO approval

Business outlook

Pros

Half-off food if break given

Cons

Terrible managment as well as terrible working environment

3.0

Dec 11, 2025

Great Company Values

District manager

Recommend

CEO approval

Business outlook

Pros

*people first mindset at SPB * a lot of freedom in your schedule * good training program if followed * great management team * the team of district managers were always willing to help and support each other

Cons

* the pay it’s very low for everyone resulting in high turnover * training program, not followed * unfortunately the value that was followed most with CYOA instead of people first * HR investigations seem to be nonexistent * 24/7 job * The insurance is horrible and it’s very expensive

2.0

Dec 3, 2025

Ok

Cashier

Recommend

CEO approval

Business outlook

Pros

It was fun meeting different people.

Cons

Sometimes the customers are very rude.

Viewing 1 - 3 of 386 Reviews

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Half-off food perks, but poor management and environment

Great Company Values

Ok

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