Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 189 reviews)); "The people are great and are willing to help out other team members when needed." ((in 98 reviews)); "Fun and great company culture" ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 85 reviews)); "Great team and atmosphere." ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "no time off holidays" ((in 5 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 redundancy and their outlook for job security at KnowBe4 in 2026.

KnowBe4 Reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jun 11, 2026

Kind staff, but low pay and tough work

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

5.0

May 13, 2026

Helpful management, but red tape can slow things down

Revenue specialist

Recommend

CEO approval

Business outlook

Pros

Good benefits and helpful management

Cons

Red tape can be a burden

KnowBe4 Response

1mo

Thank you for your feedback!🥳 We’re so glad you love working here and being part of our incredible team.

5.0

Apr 20, 2026

Great onboarding experience and welcoming culture

Account executive

Recommend

CEO approval

Business outlook

Pros

Well structured onboarding, supportive team, welcoming culture and clear communication throughout the process.

Cons

Some training content could be further tailored for regional needs.

KnowBe4 Response

2mo

Thank you for the wonderful feedback! We’re committed to making KnowBe4 an incredible place to work. Teamwork and idea sharing — that’s what drives our culture. We’re glad you’re part of it!🥳

Viewing 1 - 3 of 1,485 Reviews

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Jobs at KnowBe4

VP Talent Management (Remote)

Clearwater, FL

·

US$240K - US$275K /yr

(Employer provided)

View job

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Clearwater, FL

·

US$110K - US$130K /yr

(Employer provided)

View job

Snr. Communications Manager (Remote)

Clearwater, FL

·

US$125K - US$135K /yr

(Employer provided)

View job

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

KnowBe4

KnowBe4 Reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Kind staff, but low pay and tough work

Helpful management, but red tape can slow things down

Great onboarding experience and welcoming culture

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