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      Keypath Education

      Engaged employer

      Keypath Education Reviews

      3.0

      47% would recommend to a friend

      (435 total reviews)
      avatar

      Steve Fireng

      73% approve of CEO

      47% positive business outlook

      Ratings by category

      3.6

      Diversity and inclusion

      3.5

      Work/Life balance

      3.3

      Culture and values

      3.2

      Compensation and benefits

      3.0

      Senior management

      3.0

      Career opportunities

      Keypath Education has an employee rating of 3.0 out of 5 stars, based on 435 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Keypath Education employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      435 reviews
      2.0
      Apr 6, 2021

      A Company That Should've Stayed a Mom 'n' Pop Shop

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      The employee benefits and PTO policy are second to none at Keypath and unusually generous in this day and age. Those are a big part of the appeal. They also hire world-class talent -- many former colleagues remain good personal friends. It's just a shame that the company chews through them at such a high rate. When I started, Keypath was still a small- mid-sized company, but the business grew at a fantastic rate. Any organization that "corporatizes" is going to alienate some longer-term or older employees -- goes with the territory. I don't fault Keypath for that. Growth is good! But they have some huge problems in middle management that are stunting that growth and profitability process by focusing on the wrong things (see below).

      Cons

      Breathtaking incompetence in middle management. A fundamental misunderstanding of data analysis -- this is a company run by VCs in a board room who don't understand how the "sausage" is made, fine, but middle management should understand thoroughly what their teams are doing. And they don't. A company this size shouldn't be generating multiple Excel spreadsheets with the same data sliced 100 different ways to look "busy" -- there were much better solutions years ago. I spent the majority of my time grinding through the same numbers over and over again in useless reports vs. doing the work I was hired to do (which made the real numbers suffer as a result). Also a "Church of Scientology" culture. From what I'm hearing, employees are expected to work 12-13 hour days + weekends and somehow you're a failure as a human being if you can't hack that. No corporate job is worth that, especially for family people with kids at home during a pandemic. I had a former colleague ask me, without irony, "did your life end when you left Keypath?" Nope. No, it didn't.

      avatar
      Keypath Education Response
      5y
      Thank you for your comments and appreciate the honesty. I am very sorry your recent experience was not positive. I do care how everyone is treated and do expect/want employees to have work/life balance. We are a better company when people feel they can do both. Even though I hate even one person (or as you said others) to feel the push, push, push..... Growth is never an excuse. As you know I do talk to folks almost everyday across the company and receive positive comments, but I am not naïve to think we can't continue to improve. Thanks for the reminder..... I am always happy to speak, please email me at steve.fireng@keypathedu.com so I can get more details. I wish you all the best Steve
      2.0
      Apr 29, 2019

      Cannot agree more with the reviews below

      Student facing role
      Recommend
      CEO approval
      Business outlook

      Pros

      - You will meet some of the most brilliant and lovely people here - Get to work in post secondary - Great collaboration from every department. You can really learn a lot about the moving pieces of the company

      Cons

      -There is a lack of clear structure as to who does what. Often times you will find yourself doing a senior role and then once you input your opinion, you will be told to know your place and back down - VPs are conniving. Dicussions are done in an accusatory fashion and often times VPs will accuse you with no proof or false proof -Temporary place to work, no real growth track, although you will be told otherwise - Lack of human decency when someone is let go. There is no discussion about it and it's swept under the rug like they've never existed - People are let go for ridiculous reasons - No proper HR- and when we finally got an HR person they were not knowledgeable about laws and rules - Half the office has paid lunch and the other does not - Call centre mentality - management acts like this is the new Pearson, they hire buddies and old staff and despite trying to convince everyone that they are different, it's the same thing. - the stress levels are ridiculous- you WILL get sick - uneven workload despite being one team (significant difference in pay) - bosses like to gossip with you but will throw you under the bus if you say anything (we could throw you under the bus too, but there's a sense of loyalty) - harp about culture but it's NEVER demonstrated from top down. A great example of this is potlucks and the VPs bring nothing or a case of water. I get you're busy but it's being looked at and people are talking

      avatar
      Keypath Education Response
      7y
      Appreciate your comments and very sorry that you did not have a good experience. I don't want to discount your experience, but having talked to 100's of employees each year, surveying 2x a year and the amount of positive emails I receive we will disagree that your experience is similar to most. This is not to say we don't have faults and things to work on, but I do not believe your comments reflect our values and culture. Sometimes fit does not happen and I wish you all the best in future endeavors. I am always available to speak if you want to speak live. Steve.fireng@keypathedu.com
      5.0
      Jun 28, 2019

      Great Place to Work

      Student support advisor
      Recommend
      CEO approval
      Business outlook

      Pros

      - Leadership invests time into you and wants you to learn and develop while here - Positive work environment - Strong work/life balance promoted - Realistic goals given and strategies to help achieve them - Great work events to meet other employees - Collaboration is encouraged between departments

      Cons

      no Cons to outline at given time

      avatar
      Keypath Education Response
      6y
      Thank you for the comments. Very pleased to hear your experience has been so positive. Steve
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      ReviewsKeypath Education reviews

      Glassdoor has 449 Keypath Education reviews submitted anonymously by Keypath Education employees. Read employee reviews and ratings on Glassdoor to decide if Keypath Education is right for you.