Does Key Benefit Administrators pay their employees well?

According to anonymously submitted Glassdoor reviews, Key Benefit Administrators employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Key Benefit Administrators. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Key Benefit Administrators?

81% of Key Benefit Administrators employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Key Benefit Administrators 4.6 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Key Benefit Administrators?

Customer Service Representative (34) , Manager (4) , Software Developer (4) , Account Representative (2) , Claims Administrator (2) , Client Vice President (2) , Customer Service Representative (CSR) (2) , Customer Service Representative II (2) , Team Lead (2)

What are the pros of working at Key Benefit Administrators according to real employee reviews?

"Love being able to work from home and flexible with family functions" ((in 28 reviews)); "Key Benefit Administrators' identity is its small" ((in 14 reviews)); "You get a chance to meet some really great people." ((in 12 reviews)); "Management is extremely flexible with work life balance, allowing a majority of employees to work remotely" ((in 8 reviews)); "There is also always opportunities for growth within the company and I feel they do reward hard work." ((in 6 reviews))

What are the cons of working at Key Benefit Administrators according to real employee reviews?

"No profit sharing, 401k management is a ripoff." ((in 9 reviews)); "There have been three major layoffs in my time, what they do is hire a ton of people and then in 6 months seem to do a massive layoff." ((in 4 reviews)); "Salary decent but no room for advancement." ((in 3 reviews))

What are employees saying about Key Benefit Administrators redundancies in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Key Benefit Administrators redundancy and their outlook for job security at Key Benefit Administrators in 2026.

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Key Benefit Administrators

Key Benefit Administrators Reviews

4.3

81% would recommend to a friend

(172 total reviews)

Larry Dust

93% approve of CEO

86% positive business outlook

Ratings by category

4.6

Diversity and inclusion

4.6

Work/Life balance

4.3

Culture and values

4.2

Senior management

3.9

Compensation and benefits

3.9

Career opportunities

Key Benefit Administrators has an employee rating of 4.3 out of 5 stars, based on 172 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Key Benefit Administrators employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

172 reviews

5.0

Apr 19, 2026

Treated employees like family with no downsides

Financial reporting analyst

Recommend

CEO approval

Business outlook

Pros

Treated every employee like family

Cons

None that I can think of

Key Benefit Administrators Response

Thank you for the review! It is always nice to get the perspective of our long-time employees. Thank you for being part of the Key Family!

5.0

Apr 7, 2026

Flexible remote work with good starting pay

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

The ability to work remotely increases flexibility and efficiency. Good starting pay. Good management.

Cons

Not much salary growth after being hired.

Key Benefit Administrators Response

Thank you for the feedback and for leaving a review! Happy to hear you are still enjoying the work from home flexibility.

4.0

Jan 27, 2026

Customer service

Customer service representative

Recommend

CEO approval

Business outlook

Pros

Ability to Work from home

Cons

Pay and strict time limits for everything

Key Benefit Administrators Response

Thank you for all you do for our company answering calls and taking care of our many clients! We appreciate you and take your feedback seriously.

Viewing 1 - 3 of 172 Reviews

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Key Benefit Administrators Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Treated employees like family with no downsides

Flexible remote work with good starting pay

Customer service

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