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Intercept Health

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Intercept Health Reviews

3.1

45% would recommend to a friend

(182 total reviews)

Jennifer Sherman

59% approve of CEO

47% positive business outlook

Intercept Health has an employee rating of 3.1 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intercept Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

182 reviews
4.0
Jun 27, 2026
Recommend
CEO approval
Business outlook

Pros

Plenty of direct hours available. Centers are converted houses, providing plenty of space to spread out for sessions. Paid holidays. Great place for seasoned RBTs, flexible daily schedules for clients providing more freedom for teaching and learning during sessions. No in-home sessions, Monday through Friday.

Cons

Zero training, lack of leadership and consistency. If you are not already an RBT not the place to start. Low standards for 1:1 sessions. Stress levels are mostly due to qualified or caring staff feeling undervalued due to lack of accountability for poor performance of others. Each center has different values and cultures. Pay is not determined by ability, merit raises not given, pay is the same amount for everyone no matter what education, experience or work ethics they have.

2.0
Jun 22, 2026
Recommend
CEO approval
Business outlook

Pros

Client families are easy to work with, one BCBA is supportive and helpful, session and center structure continues to improve.

Cons

Money hungry (starving) company, senior leadership does not listen to complaints or concerns, RBTs are not taken seriously and are spoken down to by senior leadership sometimes. Burnout is high in staff and staff are told that we matter but the actions don’t match the words. We are guilted for being sick or putting ourselves first. It feels like everything we say or do needs to have a good explanation as to why, or we will be treated as if we are stupid. Low quality staff are hired just because we need people, because the client to tech ratio is so skewed. Clients are being called off daily because of this ratio, interfering with their access to services.

3.0
Aug 5, 2025
Recommend
CEO approval
Business outlook

Pros

Lots of training and supportive staff

Cons

Pay is very low and not many opportunities for pay raises

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Intercept Health Response
10mo
Thank you for taking the time to review! We are grateful for your response as it helps us work towards being a better employer. If you have specific feedback you would like to share, please contact a member of your HR team.
Viewing 1 - 3 of 182 Reviews

Glassdoor has 183 Intercept Health reviews submitted anonymously by Intercept Health employees. Read employee reviews and ratings on Glassdoor to decide if Intercept Health is right for you.