Intelex Technologies Reviews | Glassdoor.ca

Intelex Technologies Reviews

Updated 4 April, 2017
78 reviews

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Full-time Part-time

3.1
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Intelex Technologies President and CEO Mark Jaine
Mark Jaine
53 Ratings

78 Employee Reviews

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Pros
Cons
  • Company is growing very rapidly and going through changes which might be difficult for some people to adapt (in 8 reviews)

  • No ability to work from home and lacks flex-time (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Nothing worth doing is easy - but company making great strides"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelex Technologies (More than a year)

    Pros

    - Market leader in our segment, fantastic growth potential
    - Software helps corporate customers reduce impact on the environment and improve the health and safety of their employees - a very worthy cause
    - Significant increase in talent across the business over the past 18 months
    - Staff are overwhelmingly friendly, dedicated and embrace teamwork
    - loads of career potential for people who work hard and perform

    Cons

    - With fast growth comes lots of change, it can be fun but also challenging at times
    - Many reviews note exiting of some employees as new roles/people brought on (I don't think this is a bad thing as business trying to up the expectations of our talent pool)
    - Some legacy employees do not like change and seem overly negative (as evidenced in some reviews)

    Advice to Management

    Stay the course. The business has great potential and we have lots of great people to achieve this. Legacy staff that don't like new challenges should move on if they are not committed to building a bigger and better company.


  2. Helpful (2)

    "Challenging and supportive environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Toronto, ON
    Current Employee - Account Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelex Technologies full-time (More than a year)

    Pros

    - Constantly iterating processes and approach to ensure we stay ahead of the market.
    - Creative input encouraged
    - Expansive territories with lots of opportunities, leading to an attainable (or exceedable) OTE
    - Great place to develop a wide arrange of skills (prospecting, demoing, responding to RFPs, communicating with multiple stakeholders)
    - Occasional international travel
    - Strong, organic culture

    Cons

    - Constant change can be stressful
    - Big learning curve can lead to it taking time to get to first sale
    - Smaller company, so you feel the bumps
    - Young management leaving little room for accelerated job growth

    Advice to Management

    - Implement strategies to help employees reach their career goals (career pathing)
    - Look at the talent you have internally, rather than always reaching outside the company
    - Insulate employees from the changes, bumps better


  3. Helpful (24)

    "Do Not Waste Your Time!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelex Technologies (More than 3 years)

    Pros

    None. Not a single one. Any of these positive reviews are fake and posted by marketing or the leadership team. This was communicated as a KPI for the Marketing team to improve their Glassdoor rating as the truth has caused their rating to plummet. Go on LinkedIn and connect with some actual employees (current and past) to get some realistic insight into how this company is being run into the ground.

    Cons

    1) Poor leadership. It starts from the very top down to the managerial level. All clueless, misguided and zero business acumen present. It's all about who you know and how long you've known them. All politics and not an environment of promoting and raising up individuals based on merit. If you`re looking to learn from good leaders, look elsewhere. You will only learn what NOT to do here.

    2) Low ceiling, especially if you're a woman. For a company that prides itself on how it treats it's women, it's scary what the reality of the situation is. Women are grossly underpaid for the same role as their male counterparts.

    3) Look at the number of recent job postings. It's not because of growth. It's because they are trying to replace their top talent that has steadily been streaming out the door for the past year. The saying "people leave their managers, not their organizations" is absolutely applicable here.

    4) No future vision. They have changed their "product roadmap" multiple times. There is no clear vision here which is sad because the company was in a great position to lead but now is trying to match item for item what the competitors in their space are doing.

    5) Poisoned work environment. Good employees being fired because their thinking doesn't line up with the CEO's misguided attempts at steering the company. It`s a revolving door here. The good people are leaving on their own before being shown the door for not falling in line with running the company into the ground. No one is on board for collaboration, everyone is out for their own. Add to this that every department has competing KPI's and you will see how hard it is to get anything done here. This environment creates pain and only the client suffers at the end of the day.

    6) Salary. Do your due diligence and go research what similar roles are offering in terms of salary. Intelex grossly underpays compared to the market. A proper organization will pay what`s fair and go above that to retain their talent.

    7)

    Advice to Management

    New leadership across the board is needed.


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  5. Helpful (12)

    "Still good but going downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Negative Outlook
    Approves of CEO

    I worked at Intelex Technologies full-time (More than a year)

    Pros

    - great culture and work/life balance
    - great benefits and perks - no dress code, free gym membership, birthday off, 3 weeks starting vacation etc
    - great coworkers - most people very helpful, if you're young (20s or 30s) this is a fun place to work

    Cons

    - culture is slowly dying since investors took the reigns, many of the more expensive perks they used to offer are already gone
    - company currently lacks transparency (no insight into what's going on since HR dept was gutted) and a strong sense of direction (no clear roadmap)
    - very stingy with advancements - they say after 2-3 years they will give you a promotion but they don't follow through with it or even the standard annual salary increases!
    - currently downsizing so can be laid off with zero warning/reason

    Advice to Management

    stop trying to do a million things at once and just pick a focus


  6. Helpful (14)

    "Great Swag"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Toronto, ON
    Current Employee - Account Manager in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Intelex Technologies full-time (More than 3 years)

    Pros

    Love the swag Intelex hands out. Especially all the mugs with our names on them.

    Cons

    How come the mugs have names of people I've never met? Oh right they don't work here anymore. Company swag is like a graveyard of employees who didn't make it. Not really a great motivator.

    Advice to Management

    Don't personalize things if you don't intend to keep employees long term.


  7. Helpful (4)

    "Great EHSQ company to grow and help earth and environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Toronto, ON
    Current Employee - Director in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelex Technologies full-time (More than a year)

    Pros

    One of the fast phased growing company on the EHSQ market.
    Lot's of opportunities to build carrier and advance.
    Lot's of benefits, promoting healthy life style through the clubs and events.
    Top-notch latest technologies are used for day to day life and in production to guarantee customer 100% uptime and satisfaction.

    Cons

    Located in the middle of downtown and bit hard to drive in rush hours.


  8. Helpful (8)

    "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in Toronto, ON
    Former Employee - Account Executive in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelex Technologies (More than a year)

    Pros

    The software is best, or near best in class for what it does.
    The CEO is a nice person who wants to promote from within.
    Sales team is remarkably nice and supportive.

    Cons

    The software is over priced and the start up fees are often a deal breaker. Too many clients can spend 20% of what I was charging to get 80% of what they're looking for. Very long ramp up period and longer sales cycles.
    Management seems to turn over frequently, with new priorities and paradigms annually.

    Advice to Management

    Pick a strategy and stick with it. Make the company less of a clique consisting of who you like and more of a meritocracy. Management is mostly straight, white males who have only ever worked at Intelex. Diversity of opinions is healthy.


  9. Helpful (3)

    "New employee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Toronto, ON
    Current Employee - Sales Executive in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Intelex Technologies full-time (Less than a year)

    Pros

    Huge Market with need that is uniquely filled by our solution Suite. Great refernceable customers to prove it.
    Huge opportunties for personal and career growth if you seize them. Top of market cash compensation and benefits.

    Cons

    Going thru natural growing pains of fast growth software company. Won't be easy or comfortable for all but worth the journey if you want be part of next great Canadian software success story.

    Advice to Management

    Stay the course! Love the transpaarency. Feel lucky to be here.


  10. Helpful (11)

    "A very deceptive place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Work-life balance
    Clubs and events
    Comradely among teams members is really great

    Cons

    "The Management Club", the managers who have been with the company for ages and enjoy bullying people in other departments since there will be no repercussions
    -Being pretty and liking to party will get you further than any amount of work
    -When barriers and impediments are brought up during monthly meetings, management will pretend they are trying to help sort them out when setting up to fire you- no transparency from management

    Advice to Management

    Get new managers, ones who actually try to help their employees
    Restructure sales organization- its like the wild west where they can do anything they want because they bring in the money
    Hire competent people, not people fresh out of school or based on their looks


  11. Helpful (10)

    "Not all bad but going down the wrong path"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Intelex Technologies full-time (More than a year)

    Pros

    Great people
    Great location
    God place to get your feet wet if you are a new graduate in your field

    Cons

    Don't believe all the planted reviews that are being placed by management or whoever is left of HR, this company used to be great and now it's awful. No direction, constant change, no HR, no payroll, no diversity on executive staff or anywhere else of power for that matter. This workplace is like high school , I'm happy I was able to get out when I did. Some of the cons:
    High school mentality
    Promotions based off is who knows who not who does the best job
    Massive firings for no apparent reason
    No leadership
    No diversity on executive team either by visible minority's or women

    Advice to Management

    Please make some changes. Maybe start from the top and work your way down


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