HubSpot Reviews | Glassdoor.ca

HubSpot Reviews

Updated 17 February, 2019
767 reviews

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4.8
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HubSpot CEO & Founder Brian Halligan
Brian Halligan
657 Ratings

Employee Reviews

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Pros
Cons
  • "Work/life balance can be difficult to work out at first" (in 48 reviews)

  • "With growth comes growing pains" (in 31 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (18)

    "Still great after 4+ years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    I've been at HubSpot now for almost 4 years and there's nowhere else I've even thought about working in that time. Why? HubSpot is a great place to work. I feel like I'm valued. I have a lot of autonomy in how and when and where I work. I feel strongly about the mission of the company. All in all, I'm extremely happy here.

    Cons

    As the company grows, scaling communication and decision making becomes more difficult. Luckily, it's something that's top of mind for many people who are working to make communication easier and better.

    HubSpot Response

    11 Jun, 2018 – Chief People Officer

    Thanks for spending 4+ years with us and for your kind review--I'm super grateful to you for sharing it. I agree with you on scaling communication and decision making--my hope is that the investments... More


  2. "Fantastic place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Cambridge, MA (US)
    Current Employee - Senior Software Engineer in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Fantastic place to work that respects work life balance

    Cons

    Still has work to do to improve diversity & inclusion.

  3. "Truly a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inbound Consultant
    Current Employee - Inbound Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    - Unlimited vacation policy (if you're hitting your metrics)
     -Flexible work from home policy
    - Employee Stock Purchase Program
    - Restricted Stock Units granted at various levels (usually in association with promotions)
    - Coffee and beer gardens
    - Healthy snacks for free, including cereal, bagels, fruit, veggies, string cheese, etc.
    - Challenging but rewarding work environment - you'll never be bored
    - Great support from colleagues - everyone is working to get better

    Cons

    - Process + system changes can be rolled up a bit clumsily, negatively impacting the day-to-day operations of individual contributors.
    - Benefits are fantastic. Pay has not kept up with the increasing cost of living in the Cambridge/Boston area.


  4. "Great company & people to work with"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Former Employee - Anonymous Employee in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at HubSpot full-time (More than a year)

    Pros

    Great education programs to get you started in your role and to help you learn more about the company

    Cons

    The daily schedule is full on all the time may not be for some


  5. Helpful (1)

    "Best place I’ve ever worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering Lead in Cambridge, MA (US)
    Current Employee - Engineering Lead in Cambridge, MA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    Hubspot builds team to be autonomous and rewards impact. Never been happier

    Cons

    High stakes, if we can pull this off it’s going to be huge

    HubSpot Response

    4 Feb, 2019 – Chief People Officer

    I love your con, it's fantastic, and I also love that you feel we reward impact and that you're happy at HubSpot. We are very happy to have you, and appreciate you helping us build a product our... More


  6. "Awesome company to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee in Cambridge, MA (US)
    Current Employee - Anonymous Employee in Cambridge, MA (US)

    I have been working at HubSpot full-time (More than a year)

    Pros

    Unlimited time off, great environment, good work ethic

    Cons

    Prepare to work long hours

    HubSpot Response

    4 Feb, 2019 – Chief People Officer

    Thanks for the review and for sharing your experience-my hope is that folks work smarter not harder as we grow, and that some of the initiatives we have in this space help drive that behavior... More


  7. "Support is a door that you must force open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Cambridge, MA (US)
    Current Employee - Customer Support Specialist in Cambridge, MA (US)
    Recommends
    Positive Outlook

    I have been working at HubSpot full-time (More than a year)

    Pros

    Working on the Support team is the best way to learn the product. Period. You get a great perspective into how customers use the platform in their daily operations, as well as the tru inner-workings of the tool itself.

    Cons

    Often not taken seriously be customers nor higher-tenured colleagues. We're usually the safety net for Salespeople who over-promise illusions of grandeur, or Success Managers who truly don't understand how most of the product works.

    Advice to Management

    The Support team management often feels that it needs to "rally the troops." While some of the team is on the younger side and relatively inexperienced in corporate America, many of us are well out of college and joined this team as a way to learn (not as a post-grad fallback plan).

    We're consistently being asked to push harder and give more, and more, and more. We don't need hand-holding, nor do we need rallying. We need real empathy and understanding that we are often over-worked (As we are all scheduled or 9-hour days and many of us don't take lunch in order to meet our goals). Consider ways to make this team feel valued other than throwing a pizza party at us.

  8. Helpful (2)

    "Great place to work - be prepared for long hours but great perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Dublin, Co. Dublin (Ireland)
    Current Employee - Marketing Manager in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than 3 years)

    Pros

    Great perks. Fantastic people and culture. Massive growth leading to lots of internal opportunities.

    Cons

    Long hours. Sometimes unclear progression paths.

    Advice to Management

    Don't lose your culture. Give Marketers clearer growth paths.


  9. "Excellent Company"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HubSpot part-time

    Pros

    Excellent people, good culture, treat employees well.

    Cons

    Culture can be a little full on at times.


  10. "A great place to be"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Specialist in Dublin, Co. Dublin (Ireland)
    Current Employee - Customer Support Specialist in Dublin, Co. Dublin (Ireland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time (More than a year)

    Pros

    Career growth and benefits are great, unlimited vacation plan (if you're on target), work life balance

    Cons

    None that come to mind