HubSpot Reviews

Pros

I've been at HubSpot now for almost 4 years and there's nowhere else I've even thought about working in that time. Why? HubSpot is a great place to work. I feel like I'm valued. I have a lot of autonomy in how and when and where I work. I feel strongly about the mission of the company. All in all, I'm extremely happy here.

Pros

Incredibly sophisticated engineering platform infrastructure; dealing with data scale challenges on the order of 50 million+ reads/second; regular opportunities to move between teams and pick up new skills; flexible hours and WFH; gorgeous Cambridge offices with lots of perks; small autonomous teams; upward mobility if you're willing and able; unlimited vacation; no-deductible health care; very smart, capable and engaged colleagues (who would've thought if you treat your employees very well, they pay you back with awesome performance and productivity); the list goes on...

Advice to Management

Keep doing what you're doing!

Pros

I've been at HubSpot for a little over 3 years now, climbing the sales ladder, from an Inbound Sales Coordinator, to a Business Development Rep, and now to an Inbound Growth Specialist (Account Executive). From never even considering sales as a career in my college days, the amount of coaching and training I've received at HubSpot has been more than I could have imagined. The learning is constant and I always feel there is more to learn. HubSpot as a whole also has exceptional executive leadership that not only cares about the customer and the growth of the company but on it's employees as well. I'm very bullish not only on the growth and market potential we have but also in the Diversity and Inclusion initiatives that our Co-Founders have places as an area of emphasis. As a sales rep that is also Latino, I've felt very comfortable in my time here, surrounded by ambitious, driven, intelligent, and kind people.

Advice to Management

Keep investing in D&I as well as small perks in the employees. Even small teams like the international teams in the Cambridge office, who have been CRUSHING it for two years now deserve a lot more attention and recognition than we've had.

Pros

I have waited a while to post my review in case anything went downhill, but my experience here (while up and down at times -- what job isn't?) continues to exceed my expectations! There are a lot of pros, so here are the highlights:

-No one ever turns you down for a coffee meeting -- you will always be learning and meeting new people.
-Unheard of perks like free food (fresh fruit), coffee/tea, unlimited time off, WFH.
-Main policy is UGJ -- there is an incredible about of autonomy over your work and schedule. Being able to work remotely has been a game changer for my ability to control work/life balance, and I am so appreciative to be trusted to WFH.
-The work is very challenging, but in a way that pushes you to learn and be more independent.
-Everyone has a voice, and everyone listens to what you have to say.
-Transparency
-So much collaboration!
-Recognition is given often, and in fun ways.
-Opportunities to grow personally and professionally are always encouraged, and often covered by HubSpot (tuition reimbursement program). Free book program!
-Sabbatical/bonus at 5 years
-Our facilities team is amazing. So friendly and hardworking.
-Management is typically understanding of personal needs and works hard to work with you to make sure you take care of your mental and physical health.
-Dogs! There is always a dog somewhere in one of the buildings if you need a furry friend to hug.

Finally, our leaders truly care about HubSpot and HubSpotters. They are transparent with our progress, and listen to employees at all levels. They want us to be happy and successful - I recognize how big of a challenge it is to make all of your employees feel valued and appreciated, but they are trying really hard to achieve that.

I stay at HubSpot because I believe in what we are doing here, I feel appreciated, and it feels good to make an impact. Every company meeting reminds me why we are all here, and what we are working toward as a whole.

Advice to Management

Keep listening to employees and taking action on their feedback. Seeing top leaders interacting with employees of all levels is so encouraging and motivating -- we love that!

I would love to see more mingling between departments. I have always been in Customer Success, and wish there were more opportunities to meet people outside of my department. Not that there aren't any, but would love some new kinds of opportunities for that.

Care a bit more about keeping the people who have put everything they have into HubSpot, and want to stay here. I have seen a lot of amazing and intelligent people leave not necessarily because they wanted to, but because they felt there was nothing left for them to do at HubSpot, and other companies would pay them a salary more in line with their skills and responsibilities.

Overall, AMAZING place to work, and I truly appreciate all of the support and opportunity I have here. I am always proud to tell people I work at HubSpot, and I hope to continue working here for a long time :)

Pros

It's a place where you're constantly challenged, pushed outside your comfort zone (in a good way), and able to learn a lot. You have to be proactive about it, but there's so much opportunity if you make the effort. The company has been on a rocket ship for the past few years and has no intention of slowing down.

Pros

Great benefits, amazing co-workers, and a great culture.

Pros

When I make mistakes, people help me learn and grow from it, and don't focus on blaming me. When I succeed, people help celebrate my success. This culture lays the groundwork for moving fast, failing fast, and continuous iteration which I think is key for success.

Many companies stop caring about their employees' satisfaction as they scale. HubSpot is scaling like crazy and makes sure to invest proportionally in employee satisfaction. I think this will be instrumental in keeping HubSpot as a top destination for talent.

Great product with extreme potential.

I feel like my manager cares about finding work for me that interests me, while addressing the needs of the business.

I have received great mentorship.

Many fun / social opportunities (like mystery dinners, where employees are randomly matched with execs and share a meal together)

Awesome facilities: showers, gym, meditation room, free kitchen, tea-making robot.

Fantastic infrastructure and support for engineers.

Clear communication about requirements for career growth.

Advice to Management

Keep being transparent.

Keep the culture of empathy and learning / growing from mistakes, and keep moving fast.

Keep investing in employee satisfaction as you scale. You will keep attracting and retaining top people and that will pay off in productivity and brand.

There are many highly motivated people working here. Be wary of people burning themselves out. Proactively encourage work-life balance, because it will make employees trust you more and you will retain your best people.

Pros

Flexible
Works well with school schedule
The hiring team is awesome
The culture is fun, lots of events and free food

Pros

The non-monetary perks are great (good culture, flexibility, dog-friendly office, etc). I love my team and we’ve all worked hard to get where we are. Tons of shared responsibility across the org.

Advice to Management

Equalize pay for the same work and experience. You’re losing good, experienced HubSpotters who’ve been promoted internally because they’re so underpaid, especially compared to their external peers.

You might even save more money because the churn is the Success org is a nightmare.

Pros

HubSpot does a really good job making employees feel very valued at work. They are flexible with the employees’ work life balance. So people are very happy, creates a very welcoming and friendly environment.

Advice to Management

If you don’t pay your employees enough, at least feed them food or provide more solid benefits. If you don’t provide any good benefits, then pay your employees better. It seems like HubSpot doesn’t care about their employees as they do not help them have better quality of living.