HubSpot Reviews

Updated Jan 24, 2021

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4.7
94%
Recommend to a Friend
99%
Approve of CEO
HubSpot CEO & Founder Brian Halligan
Brian Halligan
1,094 Ratings
Pros
Cons
  • "High volume work that if you allow it can get in the way of work/life balance(in 59 reviews)

  • "Transitioning from start-up to scale-up (comes with growing pains)(in 50 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. Featured Review
    Helpful (7)

    "Eight years of growth, innovation, and happiness."

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Channel Account Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than 8 years

    Pros

    I started my career at HubSpot right out of college and haven't looked back since. Believing in our product and our mission is easy, but it's the people that make my job meaningful. HubSpot is filled with a diverse range of employees from all around the world working towards a single goal. As we've grown and scaled one of the areas we have continued to thrive is hiring top talent. Not only do we hire top performers and leaders we hire people that are kind, trustworthy, and empathetic. The feeling of camaraderie and belonging is authentic and represents the values that are important to me outside of work. I'm most proud of our focus on LGBTQ+ initiatives. The HubSpot LGBTQ Alliance celebrates Pride year-round with a variety of global initiatives for both employees and strangers. These programs create a more inclusive work environment, hiring pool and make me proud to call HubSpot my employer.

    Cons

    We're mostly working from home these days, I really miss our office. I've been day dreaming about the candy wall.

    HubSpot Response

    October 19, 2020Chief People Officer

    This warmed my heart. Our LGBTQ+ initiatives are near and dear to my heart and it makes me so happy to hear you call them out as a reason you love working here. I also love that you note we hire top performers but who convey empathy and respect-that's our goal time and time again. I too miss the candy wall and seeing everyone, but appreciate you taking the time to write this review and all you do to help our channel partners grow with us! Sincerely, Katie

  2. "Amazing People - Great Product!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Corporate Account Executive 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than a year

    Pros

    As a full time remote employee it's easy to feel isolated and alone. That is not the case with HubSpot. Leadership goes out of its way to provide resources and activities to keep us enabled and part of the team. 2020 was crazy, but HubSpot thrived, and is poised to explode in 2021 & beyond. Truly an ideal situation, and I'm honored to be a part of it.

    Cons

    As with most growing & scaling companies - change is constant. You have to be flexible and open to it in order to thrive here. The company goes out of it's way to provide info/resources to employees that sometimes it's too much, and it can be difficult to determine how to get quick answers to questions you may have.

    Continue reading

  3. "Worked at HubSpot from last three years"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - QA Analyst in Montreal, QC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than 3 years

    Pros

    "Friendly and welcoming work environment" My team is great and company is doing a great job to ensure employees are well during tough times

    Cons

    Political and expectations are high!

    Continue reading
  4. Helpful (2)

    "Fantastic Company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Support Specialist 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    HubSpot is an amazing company that cares deeply about its customers and employees. Great culture, benefits, perks, colleagues, and mission.

    Cons

    This likely isn't true for other departments, but it's hard to find opportunities for career advancement as a CSS outside of Customer Success. It would be very sad to leave HubSpot but work as a CSS can be draining and it's not a role I see myself staying in long-term.

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  5. "Great team to be part of"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recruitment Coordinator in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for less than a year

    Pros

    Strong and motivated team. Engaging and there is plenty of growth opportunities. They see your true potential and help leveraging your skills to develop.

    Cons

    Nothing comes to mind yet, onboarding to jobs is brilliant.

    Continue reading
  6. "Brilliant employer"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Dublin, Dublin
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for less than a year

    Pros

    Culture, people, DI&B, leadership, ability to make own mistakes and learn from it

    Cons

    I haven't come across any cons so far

    Continue reading
  7. "Love working here"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Expert 
    Recommends
    Positive Outlook

    I have been working at HubSpot full-time for more than 5 years

    Pros

    They recognize we're all human beings with lives outside of work and give us the autonomy to get the job done. Company is super transparent. Benefits are awesome. I love what we do.

    Cons

    Sometimes there's a sense of entitlement among Hubspotters - company gives them an inch, they take a mile.

  8. "Amazing place to grow your career"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time for more than 3 years

    Pros

    amazing culture, flexible work options, commitment to diversity inclusion and belonging initiatives, unlimited vacation and parental leave, awesome benefits and stock options, loads of options and coaching around your career and continuing education (you can expense classes), wonderful teams and managers

    Cons

    A recent trend in hiring external candidates versus internal candidates.

    Continue reading
  9. "great company"

    5.0
    Current Employee - Content Designer in Boston, MA

    I have been working at HubSpot full-time for less than a year

    Pros

    Great work-life balance, a lot of autonomy, and positive company culture

    Cons

    Very technical product, hard to comprehend

  10. "Welcoming environment!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Diversity, Inclusion, and Belonging Recruiting Program Manager in Cambridge, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at HubSpot full-time

    Pros

    Everybody is extremely helpful and willing to work with you

    Cons

    Large and fast growing company, and so some interactions can feel a little isolating and impersonal

Viewing 1 - 10 of 1,305 English Reviews