HomeSecure Reviews

3.7

72% would recommend to a friend

(23 total reviews)

76% positive business outlook

HomeSecure has an employee rating of 3.7 out of 5 stars, based on 23 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeSecure employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

23 reviews
3.0
Jul 28, 2021

Okay

Recommend
CEO approval
Business outlook

Pros

Good benifit easywork nice hours well run laid back. Good place to work would recommend to others

Cons

Low pay not really too many negative comments left because I moved out of town

3.0
Aug 19, 2020
Recommend
CEO approval
Business outlook

Pros

Nice work load and friendly staff

Cons

Strict rules And far away

2.0
Mar 2, 2022

.

Recommend
CEO approval
Business outlook

Pros

The salary and commission structure is high.

Cons

The training here isn’t of a high standard, I listened to 5 calls with another agent and was given a laptop on my second day and was asked to call customers with no product knowledge. They refused to pay €1000 in earned commission payments after leaving the position. Out of contract customers who had an extra month direct debit taken (€40) and asked us to refund them were lied to and told that this money was from a previous missed payment, so this company is fine with stealing from their customers. Complaint customers weren’t listened to by management and requests were ignored, leaving the front facing customer service agents in tough situations. Overall my experience here was really poor and I definitely would not recommend this employer to a friend.

Viewing 1 - 3 of 23 Reviews

Glassdoor has 25 HomeSecure reviews submitted anonymously by HomeSecure employees. Read employee reviews and ratings on Glassdoor to decide if HomeSecure is right for you.