Bullying tactics used by upper management and head office
Pros
the staff and customers in the store are great. wages are just okay as a manager but minimum wage for associates.
Cons
Since the USA took over Canada there is a lot of reporting that is so archaic and redundant. They love to use threatening tactics even when first explaining what they want done. Repeatedly hear the phrases "is just cause for termination" "you must be accountable" "if they are not on team then get rid of them". There is no respect given to even long time employees. I used to thoroughly enjoy my job as store manager but now I just wish these policy makers would try working in the store and seeing that most of the policies are ridiculous and the paper work is not only overwhelming but not even useful in day to day operations. Product has been going downhill, most dollar store type items at higher cost. Even the quality of everyday cards is not the same as it was 5-6 years ago. Hard to be proud about selling these days. Management used to have a good work/life balance but now only one weekend allowed a month and holiday restrictions are not allowing much of a life.
