Does HCTec pay their employees well?

According to anonymously submitted Glassdoor reviews, HCTec employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at HCTec. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at HCTec?

42% of HCTec employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HCTec 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at HCTec?

Service Desk Analyst (14) , IT Service Desk Analyst (7) , Analyst (6) , Service Desk Analyst II (5) , Account Executive (4) , Senior Consultant (4) , Consultant (3) , IT Analyst II (3) , Recruiter (3) , Senior Recruiter (3) , Account Manager (2) , Applications Coordinator (2) , Clinical Service Desk Analyst (2) , Coordinator (2) , Help Desk Analyst (2)

What are the pros of working at HCTec according to real employee reviews?

"Very friendly, polite and driven staff." ((in 4 reviews)); "We are one big team." ((in 4 reviews)); "Friendly work environment, and great management." ((in 3 reviews)); "Friendly colleagues around" ((in 3 reviews)); "The hours are flexible." ((in 3 reviews))

What are the cons of working at HCTec according to real employee reviews?

"Management is always going to hear you out." ((in 15 reviews)); "Very minimal training to include about a 1 day session yearly with no follow up or implementation." ((in 9 reviews)); "Pay was bad." ((in 8 reviews)); "Account managers are not supported when they start small." ((in 5 reviews)); "Benefits are terrible." ((in 5 reviews))

HCTec Reviews

3.0

42% would recommend to a friend

(132 total reviews)

William Bartholomew

43% approve of CEO

41% positive business outlook

Ratings by category

3.4

Diversity and inclusion

3.2

Work/Life balance

3.0

Culture and values

2.8

Career opportunities

2.7

Senior management

2.6

Compensation and benefits

HCTec has an employee rating of 3.0 out of 5 stars, based on 132 company reviews on Glassdoor which indicates that most employees have an average working experience there. The HCTec employee rating is 22% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Ethnic group

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

132 reviews

5.0

Apr 3, 2026

Supportive co-workers and leadership, but slow advancement

It support analyst i |technical managed services

Recommend

CEO approval

Business outlook

Pros

Great co-workers Lots of help resources if needed Leadership will bat for you when it comes to clients

Cons

Upward movement is slow, but opportunities are consistent Pay could be better

4.0

Jan 14, 2026

Great Place To Work

Service desk analyst ii

Recommend

CEO approval

Business outlook

Pros

Great to help you get Service Desk Experience. Everyday feels different.

Cons

Do not get all the access that a service desk technician would get, and is hard to move up to another technical position within the company as there are 150 SD analysts.

1.0

Dec 2, 2025

CSD Analyst

Clinical service desk analyst

Recommend

CEO approval

Business outlook

Pros

Remote role Fairly friendly co-workers and managers Opportunity to get certified as an Epic analyst after x number of years Chances for growth within the company.

Cons

Pay is very unreasonable not the same as the market rate. Micromanaging and been made to do so much outside of your defined skillset. Always hiring new people because of low retention rate. Not enough training before been thrown to the wild. Very low benefits (health insurance & retirements)

Viewing 1 - 3 of 132 Reviews

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HCTec Reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Supportive co-workers and leadership, but slow advancement

Great Place To Work

CSD Analyst

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