Grayling Reviews | Glassdoor.ca

Grayling Reviews

Updated 25 November, 2017
85 reviews

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3.4
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Loretta Ahmed, Sarah Scholefield, Peter Harris, Jan Simunek
36 Ratings

85 Employee Reviews

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Pros
  • Work from home Fridays is nice to avoid the toxic environment of the office (in 13 reviews)

  • Grayling does more to promote work/life balance than any company I worked for in the past (in 6 reviews)

Cons
  • Some senior management were out of their depth and hanging on to positions for their salaries instead of committing to continuous improvement (in 9 reviews)

  • No one sticks their necks out for people, every man for himself (in 7 reviews)

More Pros and Cons

  1. "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Grayling full-time

    Pros

    Lots of opportunity for growth, flat hierarchy, interdisciplinary

    Cons

    Company should provide better compensation


  2. "Good to begin, bad long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Director in Bukowno Warszawa (Poland)
    Current Employee - Account Director in Bukowno Warszawa (Poland)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grayling full-time (More than 5 years)

    Pros

    Many international clients, from whom you can learn

    Cons

    Grayling does not invest in is employees. Few or no international roles

    Advice to Management

    Train your employees


  3. "London AM"

    StarStarStarStarStar
    Current Employee - Account Manager in London, England (UK)
    Current Employee - Account Manager in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grayling full-time (Less than a year)

    Pros

    Working for largely excellent and high-profile clients across a range of sectors. Work is varied – and therefore interesting – and success is recognised and rewarded. You get significant client-facing responsibilities at all levels, as well as training and genuinely valuable line-management which all assists personal development.

    My team colleagues are a pleasure to work with – diligent, fun, intelligent, creative, empathetic – and there’s an ever growing culture of inter-team working which engenders a positive environment in the entire office.

    Annual reports, client retention, new business, new hires etc. all evidence a business that has excellent people, which is full of energy and which is thriving.

    Cons

    As with most agencies, sometimes there’s overtime. However, colleagues are always on hand to offer support and overtime is recognised by team and senior management.

    Advice to Management

    Keep recruiting, retaining and encouraging exceptional people. It’s highly valued that Sarah Scholefield and Richard Jukes operate a truly open-door policy and are excellent at communicating their vision to employees.


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  5. Helpful (1)

    "My best opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Account Executive
    Current Employee - Senior Account Executive
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Grayling full-time (More than a year)

    Pros

    I took a position at Grayling from a small boutique agency, which had very little opportunity for growth - it was the best decision I ever made. Grayling offers me constant learning opportunities. I love working for a global agency and collaborating across boarders on a daily basis. It's a fun fast-paced work environment, where hard work is acknowledged and rewarded.

    Cons

    Working on a Microsoft based IT system can be challenging and frustrating at times. Many clients want to collaborate on other types of platforms, which are not allowed for security reasons.

    Advice to Management

    Continue rewarding and offering opportunities to your best employees.


  6. "Striving for innovative comms with a growth mindset"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grayling full-time (Less than a year)

    Pros

    An open, collaborative atmosphere.

    Being able to blend the different PR disciplines all under one roof.

    The ability to run with ideas when put forward.

    A willingness to adapt and integrate digital with traditional methods.

    Cons

    As with any global organisation, the ship can take time to turn, but the culture now instilled means it's happening quicker as time goes on.

    Advice to Management

    Stay brave, keep listening to those around you and empower them to push Grayling forward.


  7. Helpful (3)

    "Great Clients and a Solid Team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Supervisor in San Francisco, CA (US)
    Current Employee - Account Supervisor in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grayling full-time (Less than a year)

    Pros

    Grayling has gone through a transition over the past 12 months, but it feels like it has found a good groove. The west coast offices have a really interesting mix of FinTech, consumer, healthcare and enterprise clients and the teams are super focused on delivering for each one. In SF in particular the roster is growing almost weekly.

    The agency blends a good mix of traditional media relations, digital content and public affairs, which I’ve found rare in Bay Area PR firms. I also like that management is open to new approaches and is super accessible.

    Cons

    Like most agencies, there’s a strong focus on client service which can lead to occasional long days. Likewise, as the company is very much in growth mode, teams can sometimes play “fast and loose,” but that actually appeals to me as it definitely opens up opportunities. Coordination between the offices also can be tough with different time zones.

    Advice to Management

    Focus on building the team and identifying high performers. There’s some great talent in the office that’s waiting to be unleashed. Communicate more with employees about company strategy and management changes across the agency. Lose Outlook and get Google!


  8. Helpful (5)

    "Take a closer look"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Current Employee - Anonymous Employee in San Francisco, CA (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Grayling full-time (More than 5 years)

    Pros

    As someone with more than two decades of experience in the communications industry, who has worked for agencies big and small, good and bad, I can say without fear or favor that Grayling is a damn fine agency.

    I do not recognize the way some people have attempted to characterize it on this site – although I do know some of the people who have left negative reviews. I worked with them. Let’s just say there’s a reason they are not employed by Grayling anymore.

    Context is everything, so here’s some that I hope will be helpful to would-be employees: Grayling is not a big agency. Don’t get me wrong, it’s not small either - it has the ability to compete (and win) against some of the biggest agencies in the world - but there is no fat. There is no room for passengers. Everyone has to bring something to the party. The agency is not of a size where anyone gets to sit in a corner office and pontificate. Everyone has to pitch in. And while in the five years I’ve been with the company there have been a number of changes, one thing is consistent: The people who do not fare well are the ones who don’t get that. The ones who come with a sense of entitlement. Who lack the experience or wisdom to realize no-one is going to hand them anything. Success, recognition, reward… these things have to be earned. And those who do work hard, are rewarded. They do advance.

    Is Grayling perfect? No.

    But I have seen the company pay to relocate people to different countries or continents in order to retain their talents, or provide them with the growth opportunities they crave.

    I have seen the company invest in new ideas and initiatives that come from junior staff.

    I have seen junior consultants thrive in the hot house, and go on to great things.

    This is the Grayling I know.

    So go ahead, read all the reviews. All of them. Make up your own mind. And if what I have described doesn’t appeal to you, there are plenty of other agencies out there. You’re probably not the right fit for Grayling. Good luck.

    Cons

    There are bigger agencies, with more and better resources


  9. "Good employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager in London, England (UK)
    Former Employee - Account Manager in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Grayling full-time (More than a year)

    Pros

    Variety of work; fun colleagues; good atmosphere

    Cons

    Pay is awful, far below the industry standard.

    Advice to Management

    Look after staff as well as you look after clients.


  10. Helpful (2)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Los Angeles, CA (US)
    Former Employee - Anonymous Employee in Los Angeles, CA (US)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Grayling full-time (More than 5 years)

    Pros

    Flexibility, including the ability to work from home, was one of the main things Grayling still had going for it by the end of my time there, though word is that it's since been reduced.

    There are a still a few good mid-level people left, and the high turnover sometimes means promotions happen quickly.

    I was able to work with a wide variety of clients, some of them very cool.

    Cons

    Senior management is disconnected from the people doing the day-to-day work, and doesn't seem interested in prioritizing changes that would really improve the work and culture. Morale has steadily decreased since the Huntsworth acquisition several years ago.

    For a long time, there were still fantastic, bright, hardworking people in the mid-to-senior levels, but many of them have been laid off in the past 18 months or so, while many others have jumped ship. Junior employees have left as well, as the growing lack of mentors and strong leaders has left them without growth opportunities.

    A once-impressive client roster has dwindled.

    Advice to Management

    Listen to your employees. Trust them. Value them. Know that unhappy employees don't provide the kind of client service you need in order to win--and RETAIN--quality clients.


  11. Helpful (2)

    "Great place to learn new skills"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Grayling full-time

    Pros

    Great place to learn new skills

    Cons

    life - work balance is a challenge as most projects are demanding and time consuming


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