FortisBC Reviews | Glassdoor.ca

FortisBC Reviews

Updated 21 June, 2018
71 reviews

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2.7
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Roger Dall’Antonia
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71 Employee Reviews

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Pros
Cons
  • "Do the senior management care about your work life balance" (in 6 reviews)

  • "Work environment is not healthy" (in 7 reviews)

More Pros and Cons

  1. "Excellent place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FortisBC full-time

    Pros

    hard work is recognized and rewarded
    lots of opportunity

    Cons

    There is cons about every job however i struggle think of one for Fortis which makes me think there are no for me anyway

    Advice to Management

    continue to make the progress you have over the last 2 years


  2. "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Surrey, BC
    Current Employee - Anonymous Employee in Surrey, BC
    Doesn't Recommend

    I have been working at FortisBC full-time (More than 10 years)

    Pros

    The immediate co-workers are wonderful to work with and make coming work enjoyable.
    Benefits are competitive but have to be careful as the management benefits at the first to be cut.

    Cons

    the favoritism, lack of integrity, promotions not based on merit. Nepotism from Fortis Inc. down.
    Little salary equity across department and still male vs female
    Black listing
    claim transparent but are not

  3. Helpful (4)

    "Toxic Mid-management in 'Technical and Trades Training' Department - Surrey"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Surrey, BC
    Former Employee - Anonymous Employee in Surrey, BC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at FortisBC full-time

    Pros

    -Decent pension plan
    -Free parking
    -Standing desks
    -Modern building

    Cons

    -The middle managers in the the 'Technical and Trades Training' department (Instructional Design) in the Surrey office lack integrity, maturity, work ethic, management skills, and basic common sense.
    -The middle managers act in a deceitful manner and abuse the little power they have to back-stab, misrepresent, and lie about their own staff.
    -Incompetent middle managers create a toxic environment by playing favorites, engaging in dirty politics, and promoting unqualified friends.
    -Too many big egos with shallow, insecure brains prevent FortisBC from growing as a company.

    Advice to Management

    The lies, deceit, narrow-mindedness, and lack of basic management skills of middle managers in the 'Technical and Trades Training' department are antithetical to any professional environment. If FortisBC wants a high standard of conduct, professionalism and integrity, then a complete sweep of incompetent and unethical mid-managers in this department is needed.


  4. Helpful (4)

    "Former employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at FortisBC full-time

    Pros

    Good pay and benefits, flexible work schedules

    Cons

    Lack of leadership and career development. Business objectives and strategies constantly change or are ignored completely so you are never certain as to what your working towards.

    Advice to Management

    Communicate objectives more clearly and define strategies that everyone can understand and execute.


  5. Helpful (3)

    "Management and exempt"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at FortisBC full-time (Less than a year)

    Pros

    -Benefits are ok including the employee stock program
    -Management and union generally get along well
    -Safety conscious

    Cons

    -Low pay versus other similar companies such as BC Hydro
    -Not a meritocracy; going above or beyond is not well recognized
    -Being average and putting in the years at the company tends to recognized
    -Tends to be a late follower regarding change or innovation

    Advice to Management

    Reward behaviour that goes above and beyond, align your pay better with your competitors and move towards rewarding your staff who perform versus just putting in time at the company.


  6. Helpful (3)

    "Customer Service Rep/Collections/Billing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Burnaby, BC
    Current Employee - Anonymous Employee in Burnaby, BC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at FortisBC full-time (More than 5 years)

    Pros

    Gym Facilities.
    Some Nice Co-Workers.
    Nice building.
    Standing Desks.

    Cons

    - MoveupCS union sucks. They do nothing for us. They just threaten the people that they will lose there jobs if they don't say yes to new union agreements. If you are a small group and they give a large group a upgroup pay, they say, you are too small of a group, you a SOL.
    - Low pay versus other similar companies such as BC Hydro, new hires get more starting compared to employees who have worked for years.
    - Call Center has high turnover rates, promising new employees full time hours 8-4pm, but then giving them 4-midnight or midnight to 8am shifts, changing schedules with no notice.
    - Employees from Surrey coming over due to Re-organization (construction) and they get grandfathered benefits and pay from there previous union. While CSR's take on 3 job roles with less than a 1 dollar raise. CSR's now work: CSR, SCSR, construction rep. The company is trying to save money but working the employees to the BONE, also causing quality of customer service to decrease. This is also true in other roles as well in Billing.
    - They have high disability leave and sick leave due to the high stress work environment and extra work.
    - Work environment is not healthy due to overworked employees, bullying and back talk occurring on Instant Messaging, managers not taking escalations or supporting there employees, and NO PROPER TRAINING (read a process doc and thats it)
    - Hiring Process is ridiculous, They give new people jobs over employees who have been here a long time due to attendance. Example if you have only worked here 2 months, compared to someone 2 years, of course one will have better attendance than the other. They have a rule that you need to be in a role for 1 year before you can get a new position else where in the company/union but yet they still give those people interviews and others not.
    -Many middle managers who just sit around and do nothing and walk around talking to each other or sit on there phones all day. No support.
    -No work/life balance.
    -If you suck up/brown nose, you get hired over others who work hard.

    Advice to Management

    Either start to improve or else quit. You guys are ruining a place with great employees who are phenomenal at their jobs. You guys want to make more money and bonuses? Well keep the employees you have working for you happy.


  7. Helpful (10)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Surrey, BC
    Former Employee - Anonymous Employee in Surrey, BC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at FortisBC part-time (More than 3 years)

    Pros

    Good benefits, recognized company name

    Cons

    Disorganization amongst management, lack of accountability, poor feedback structure, HR and the union is a joke, very inefficient, people are cocky and rude

  8. Helpful (4)

    "Manager Employee Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    I worked at FortisBC full-time

    Pros

    Great people working at Fortis BC.

    Cons

    Senior Management is biased towards employees from the electric side of the company.


  9. Helpful (2)

    "Fair"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good place to work with great benefits.

    Cons

    Limited potential growth for long-term career.


  10. "Project Engineer and Engineering Record Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Engineer and Engineering Record Consultant in Surrey, BC
    Current Employee - Project Engineer and Engineering Record Consultant in Surrey, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at FortisBC full-time (More than 5 years)

    Pros

    FortisBC appreciate long term employment.
    Good opportunity to learn, and to grow.
    Good flexible benefits and good pension plan.
    Employees are under union.

    Cons

    You should like to work in the gas or electric utility company.
    You will be advanced in specific skills, and knowledge related to natural gas utilities.


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