Five9 Reviews

3.6

63% would recommend to a friend

(756 total reviews)
avatar

Amit Mathradas

63% approve of CEO

52% positive business outlook

Five9 has an employee rating of 3.6 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Five9 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

756 reviews
1.0
Mar 6, 2026

Disorganized Mess

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

People are generally good. But I have nothing else to say positive.

Cons

Sycophants are rewarded. Delivering value to customers is no longer the focus. Ridiculous process changes. Long hours, unrealistic expectations, unstable product, no testing.... PTO is at a minimum. Focus on 'off shoring' anything and everything

5.0
Sep 30, 2025

.

Recommend
CEO approval
Business outlook

Pros

Culture md benefits. Work environments

Cons

.rrsp cn be something like 3% match for 6%.

Viewing 1 - 3 of 756 Reviews

Glassdoor has 794 Five9 reviews submitted anonymously by Five9 employees. Read employee reviews and ratings on Glassdoor to decide if Five9 is right for you.