Five9 Reviews
Updated Dec 10, 2019
"Work/Life balance is better than most" (in 11 reviews)
"This company has a great culture that promotes integrity and customer focus" (in 9 reviews)
"Still no 401K match, but I hear it is coming next year :-)" (in 22 reviews)
"no 401k match and very little vacation time which feels very old tech" (in 16 reviews)
"Best company I have worked for"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Five9 full-time for less than a year
Pros
Excellent life/work balance Wonderful pay Company is doing great and stock is going up rapidly Amazing E staff
Cons
Some services are still legacy but new VP of technology is taking necessary measures to improve that.
Five92019-02-28"Great Place to Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Five9 for more than a year
Pros
Strong Executive staff generally great culture.
Cons
Line of sight to career growth
Advice to Management
Move faster to provide AI capabilities.
Five92019-12-10"Nice place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Five9 full-time for more than 5 years
Pros
Some of the best work I had in my career was with this company.
Cons
Need to work out more on benefits.
Five92019-12-11"Great workplacee, investing in improving development"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Five9 full-time for more than a year
Pros
Great people, commitment to invest in Product Division,
Cons
New to cloud computing, still learning the ropes.
Five92019-11-29"lots of opportunities to learn and grow"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Five9 full-time for more than 8 years
Pros
- lots of learning - interesting projects on the edge of technology - growth opportunities - new tech management with big ideas - talented engineers that you can learn from and discuss - great benefits and company overall growth (check FIVN stock chart)
Cons
- some "politics" like it is everywhere in this size of the company - office space is boring, no fun stuff - no snacks in kitchen, no food (except Friday lunch)
Advice to Management
let's have more drive and fun, most of our activities and outings are quite boring.
Five92019-11-18"Time off policies are stingy and unfair"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Neutral OutlookNo opinion of CEOI have been working at Five9 full-time for less than a year
Pros
Generally a good company. Nice people to work with.
Cons
They force you to use your earned vacation time to take off Christmas week even if you don’t celebrate. You only get three weeks of time off (after a year) to use for sick time, vacation, family issues and Christmas week. This makes maintaining a good work/life balance hard. The requirement to take earned time for Christmas week wasn’t mentioned in my interviews or even when I had my Onboarding.
Five92019-11-20"Coders are undervalued, lot of paper pushers running show"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
Doesn't RecommendPositive OutlookApproves of CEOI have been working at Five9 full-time for more than a year
Pros
Flexible time, ESPP, RSU, $500 match for 401k
Cons
Developers or real code writers are backbone for any company, are treated like very lowly. However paper pushers who have no iota of knowledge of how s/w is are controlling teams program and prod managers, even lot of old time engineers does not know how to code.
Advice to Management
Rowan has to understand that silicon valley companies innovate and grow when there are more coders in team than paper pushers. Stock market is rewarding five9ers now but will not in future if you don't innovate and bring developers to forefront.
Five92019-11-19"Growing young company"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Five9 full-time for less than a year
Pros
Solidly in that aggressive growth stage a few years removed from IPO. Company culture empowers people to have input and work hard towards common goals.
Cons
Still working out some of the kinks while figuring out how to handle really rapid customer and employee growth.
Five92019-11-18"Leader in cloud call center market"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Five9 full-time for more than 5 years
Pros
Good product team, clever and experienced top management.
Cons
Not a lot of rocket science tech tasks in every engineer department.
Five92019-10-25"Mixed"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Compensation and Benefits
- Senior Management
RecommendsNeutral OutlookApproves of CEOI have been working at Five9 full-time for more than 5 years
Pros
The company line of business has a great upside.
Cons
More transparency would be greatly appreciated.
Advice to Management
Better handling of honest feedback and suggestions
Five92019-10-26