Fiix Software Reviews

Updated Jan 18, 2021

To filter reviews, or .
3.9
75%
Recommend to a Friend
70%
Approve of CEO
Fiix Software CEO James Novak
James Novak
23 Ratings
Pros
  • "Working at Fiix has been like having someone around whose sole purpose has been to make my life better(in 20 reviews)

  • "A great work-life balance and positive atmosphere altogether(in 13 reviews)

Cons
  • "Growing quickly, so if you're averse to growing pains you might not love it(in 6 reviews)

  • "Nothing negative that's beyond what's expected of working in a hyper-growth company(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Nice place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Developer in Toronto, ON
    Recommends
    Positive Outlook

    I have been working at Fiix Software full-time

    Pros

    Nice environment, good vacation time, and work-life balance

    Cons

    Continous changes, some red tape, and office politics as it moves towards the enterprise world

  2. "Not bad place for getting experience"

    3.0
    Current Employee - Sales 

    I have been working at Fiix Software full-time

    Pros

    Not bad place to get started

    Cons

    Upper management is not very organized


  3. Helpful (2)

    "Incredible company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - N/A 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiix Software full-time

    Pros

    - great benefits - flexible schedule - supportive and collaborative environment

    Cons

    - need clearer understanding of how to grow in company - lots of 'extra work' activities going on, sometimes it can be overwhelming

  4. "Nothing special"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Fiix Software full-time for less than a year

    Pros

    Useful product. Good relationship with customers / market. OK tech stack. Some nice people.

    Cons

    Light on technical leadership and senior engineering talent. Below average compensation.

    Continue reading
  5. Helpful (9)

    "Same "Leaders" who ran Blackberry and Workopolis into the ground wooing investors"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Fiix Software full-time for more than 3 years

    Pros

    Managers that pretend to care Some talented people

    Cons

    Misrepresentations of pay, opportunity and working conditions Lots of unpaid overtime in some departments, extremely bad morale Claims to be inclusive, POC takes 3x longer for promotions, leaders mostly sourced from other companies (now with 2 token diversity entrants) Highly toxic clique atmosphere Bonuses largely phantom, slashed by 50% year over year, negotiate your pay up front

    Continue reading
  6. Helpful (1)

    "Supportive workplace"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Fiix Software full-time

    Pros

    - Work feels like a community of people. There are some really special people in this place - Lots of time off and flexibility in your schedule. There is a lot of trust from management to get work done - Company cares about more than just making a profit and makes an effort to evolve and be better - The software and product make a genuine difference in the lives of people and their workplace

    Cons

    - Top management can sometimes be out of touch with the experiences of employees - Fast-paced work environment. You can feel pressure, especially at crunch time

  7. Helpful (8)

    "Know what you are getting into."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Fiix Software

    Pros

    Digitization of maintenance is really starting to pick up and Fiix is a part of a growing market that has limited competition, with a competant product and sticky customer base.

    Cons

    The company has no leaders, just managers who are more concerned about managing up then ensuring their teams succeed. Fiix's vision for itself is short on details but long on promise - turn-over has grown steadily over past 12 months as employees realize the company lacks substance or an ability to execute. Fiix provides jobs for many and careers for a select few. Advancement is arbitrary and clearly based on personal preference of the director or vp rather than performance. Management is more concerned with appearances than success. Company (& C suite) loves presenting at SaaS conferences speaking about itself, however has no presence in the maintenance industry, and does not engage with the maintenance community. Inability to communicate amongst departments, from management to employees and between the company and its clients. Clearly has struggled with scaling. Low morale If Fiix was in a more mature or competitive industry, it's deficiencies would be much clearer - the company benefits from a unique industry situation where all participants are growing making it easier to obfuscate persistent issues Fiix has.

    Continue reading
  8. Helpful (3)

    "Makes You Wonder"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Fiix Software full-time for more than a year

    Pros

    Great Vision ,Some Good People, They want to be more than a SAS company and want to change the world.

    Cons

    I know they fired 3 black people in the span of 3 months for no reason. One team lead championed the release of a employee without just cause. Sometimes constructive valuable feedback can lead to a ticket out the door.

    Continue reading
  9. Helpful (4)

    "Not what it says it is"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Fiix Software full-time for more than a year

    Pros

    The sustainability program, good work-life balance.

    Cons

    I had an unsavoury experience at Fiix. My team and department were grossly mismanaged. Following multiple attritions, and unbalanced hiring decisions in other teams, my team was understaffed and underperforming. Despite repeated escalations of the issues to department heads and HR, the situation was left unattended for 6+ months. I had no manager during that time and finally was let go for failing to meet goals. Fix most certainly does not deserve to be in the "Best places to work" list. The facility the product team is housed in is deary and leaky. The kitchen is constantly understocked. Nepotism and favouritism are rife, and managers are very avoidant of conflict. It seems like they are puffing themselves up to the world but failing to deliver on their preaching.

    Continue reading
  10. Helpful (5)

    "Was great but slowly went down hill"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous 
    Doesn't Recommend
    No Opinion of CEO

    I worked at Fiix Software full-time for more than a year

    Pros

    -Great work life balance -Great vacation policy -Organized and seem to have a strategy in place

    Cons

    -Not a great office or office location -The company was great when they had Marc as CEO (but since that changed I believe it's been going down hill) -HR is very focused on awards, meeting quotas, getting as many positive glassdoor reviews as possible rather than the actual real life satisfaction of the employees. -Fiix talks a lot of talk when it comes to equality but I don't think they stand up to what they preach -I think it's more important for them to fill roles rather than find quality talent -They tend to promote people who may not necessarily be right for the role and then hesitate for those who are already doing the work they want to be 'promoted' to.

Viewing 1 - 10 of 61 English Reviews

Work at Fiix Software? Share Your Experiences

Fiix Software logo
or