Exchange Solutions Reviews | Glassdoor.ca

Exchange Solutions Reviews

Updated 13 October, 2017
25 reviews

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3.9
StarStarStarStarStar
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Mike Hughes, Robert Jewell
9 Ratings

25 Employee Reviews

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  1. Featured Review

    Helpful (1)

    "Great Place To Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON
    Current Employee - Anonymous Employee in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Exchange Solutions full-time (More than a year)

    Pros

    -Informal culture and lack of corporate/bureaucratic hierarchy
    -Organizational appetite for change - good example is our renewed focus on discipline in new business development pursuits
    -Commitment to a data-driven business model that adds real value for clients
    -Full of smart people who want to do the right thing for each other, for the company and for our clients

    Cons

    -We've struggled to grow/scale at the pace we want to, (but we're getting there)
    -We can make it a more of a priority to ensure our managers and teams don't allow our best people to burn out when others aren't pulling their weight

    Advice to Management

    -In their co-CEO roles, Bob and Mike are genuinely interested in removing barriers to our success... they are truly customer-focused and hold me accountable to be as well. Keep doing that.


  2. Helpful (8)

    "Great if you’re a Corporate Robot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Toronto, ON
    Former Employee - Software Engineer in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Exchange Solutions full-time (More than 5 years)

    Pros

    Nice people

    Flexible work schedule

    Cons

    Really understaffed operations team means that there’s zero effort to move away from a (very) weak deployment framework. Deployments that take milliseconds elsewhere often take days to coordinate and execute. Some developers have been complaining about it for years and are not allowed or welcomed to suggest changing it.

    Developers and Architects are treated like young children regardless of experience level or performance. Everything must be anointed with the Chief Architect’s seal of approval.

    Absolutely zero training is provided for developers or operations, unless you’re one of the lucky two or three a year.

    Be prepared to fight tooth and nail for anything and everything at this company. Management is out to lunch on their marketing strategy, recruitment is laughably off the mark (see their bad videos on YouTube) and have no clue how to attract smart young people, technology is very old and management is complacent in moving forward.

    Once you’re known as a competent employee, be prepared to spend 5+ years on the same boring account. Management will promise change, but it never occurs.

    Don’t be fooled, there’s no innovation occurring here, it gets squashed by management every time the promise of a new client in the sales funnel comes to light.

    Management continues to pretend like they know what agile development is but continues to get story points measured in “ideal hours” which is 100% against the point of agile estimation.

    Meetings are without agendas and are without end.

    Advice to Management

    Hire a proper ops team.

    Let the technology people make the right decisions.

    Replace the marketing executive.


  3. Helpful (1)

    "Marketing"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Toronto, ON
    Former Employee - Anonymous Employee in Toronto, ON
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Exchange Solutions full-time (More than 3 years)

    Pros

    Fantastic company to work at, brilliant people with a common mindset and mission. A company where employees are still extremely valued as one of its main assets, and are treated as such. I would recommend Exchange Solutions as a top employer in a heartbeat.

    Cons

    Relatively slow company growth (due to long sales cycles) can be a determinant of some employees' growth too.

    Advice to Management

    Employees own career growth is naturally within (and defined by) the confines of the company's. Continue to find ways to engage and nurture employee growth, creating a clear roadmap for each employee's development.


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  5. "Sr Analyst"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    coworkers are very nice and friendly

    Cons

    small consulting company can not afford big project


  6. "Best company for a Software Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Stack Software Developer in Toronto, ON
    Former Employee - Full Stack Software Developer in Toronto, ON
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Exchange Solutions full-time (More than a year)

    Pros

    * Smart and talented people
    * Great technology stack
    * Great and strong leadership and managers
    * Great benefits
    * Flexible and casual
    * Interesting technical projects
    * Nice office
    * Very close to subway station

    Cons

    There are no cons. Everything is perfect.


  7. "Client Technology Solutions Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Exchange Solutions full-time

    Pros

    Outstanding place to work, I would recommend it to anyone. Very up beat and great group to work with... professional to the client with the ability to get things done quickly.

    Cons

    Only item was that I was so use to working remote and only left due to travel time and lack of remote work... you need to be in the office for this position.

    Advice to Management

    Keep up the outstanding work...


  8. "Casual and Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Developer in Toronto, ON
    Former Employee - Software Developer in Toronto, ON
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Exchange Solutions full-time (More than 3 years)

    Pros

    Flexible schedule with work from home policies
    Smart and friendly people everywhere to help you with any issues
    Good benefits
    No Micro-management
    Fun activities
    Lots of room and opportunities for experts to come and make a difference

    Cons

    mundane work
    development infrastructure lacking
    takes on projects that hurt overall company goals
    training sessions are lead by only peers and lack
    legacy systems written and only readable by one or two people with no documentation

    Advice to Management

    Hire more staff for operations
    Write more documentations


  9. "Client Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Excellent work environment, incredibly smart and dedicated staff.

    Cons

    None. This is an excellent place to work.

    Advice to Management

    Keep going in the same direction.


  10. "Great Collaborative Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great teamwork environment as well as casual

    Cons

    Pizza too often at company lunches


  11. "Great work environment"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Exchange Solutions full-time (More than 5 years)

    Pros

    It is a great work environment with an emphasis on collaboration and teamwork. As a software developer, you get the opportunity to work on interesting projects, using some of latest technologies.
    People are professional, smart, and friendly. Flexible work hours.

    Cons

    There are no downsides of working at Exchange Solutions.


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