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      eBay

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      eBay reviews

      Corporate is getting more corporate - Customer Service Representative eBay Employee Review

      1.0
      Oct 4, 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Working from home is the only benefit. Insurance isn’t the best.

      Cons

      The company sees no value in their employees and work/personal life balance isn’t in their mind. All decisions are based off company needs only. I have also had a few incentives that were promised and never received for outstanding performance.

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      5.0
      Jun 2, 2026
      Customer experience specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      It is equivalent to winning the lottery for a dream job.

      Cons

      Sunday work can be challenging- due to daycare challenges, but ebay supports work/life balance so its not really a con

      3.0
      Jun 20, 2026
      Software engineer
      Recommend
      CEO approval
      Business outlook

      Pros

      Relaxing culture. family first. Stock performance is generally good for the recent two years and huge benefit if you're eligible for ESPP. Stable product with large customer base means you get opportunity to work on project with real impact.

      Cons

      1. Blind push for AI and leadership expect unrealistic efficiency improvement 2. Layoff every year in Feb (2024, 2025, 2026) and sometimes can feel the tension in team 3. Legacy tech stack with isolated and fragile infrastructure. Developer friction is a real pain. You get random infra down every once a while and internal support becomes even worse since they started offshoring to LCOL area in 2025. 4. Hiring freeze in San Jose... just expect more layoff coming up + frequent meetings at night / early morning across regions

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