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      Zillow

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      Zillow reviews

      Discrimination, Favoritism, and Lies - How Zillow Does Business - Loan Officer Zillow Employee Review

      1.0
      May 19, 2025
      Loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Some nice people Nice office Free snacks

      Cons

      This company has no idea what it's doing. It's hiring as many loan officers as it can, and forcing them to fight for leads that aren't even remotely serious in purchasing. The good leads are funneled to agents based on bias (brokerages prefer to send their business to people based on physical appearance, gender, etc) and Zillow oversees and allows all of it. Recruiting and management will lie to you about advancement opportunities and changes. They'll pull the rug out from under you once you have traction and force you to work in a new market that's suffering, regardless of the implications to you or your family. They also force you to work 7 days a week.

      avatar
      Zillow Response
      11mo
      Thank you for your feedback. We take your concerns seriously, as they help us pinpoint specific areas needing improvement. We'd like to understand your situation better. You may report your concern anonymously through AllVoices, 24 hours a day, 7 days per week. Or, non-anonymously to any of the following individuals: Your direct manager or another trusted member of your management team, Your HR Business Partner or an HR Director, The Chief People Officer, The General Counsel, or The Director of Internal Audit Your input is crucial in making Zillow a better place to work.

      Explore other reviews about Zillow

      5.0
      May 13, 2026
      Mortgage loan officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work for

      Cons

      Long hours with low pay

      1
      3.0
      May 8, 2026
      Senior account executive
      Recommend
      CEO approval
      Business outlook

      Pros

      You can make good money here.

      Cons

      In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

      2
      avatar
      Zillow Response
      3w
      Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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