Good culture, but org and priorities need work - Account Executive Zillow Employee Review

3.0
May 9, 2025
Recommend
CEO approval
Business outlook

Pros

- Good culture, loved my peers and manager - Onsite trips to a ZG office and team bonding retreats at their HQ in Seattle - Good benefits (health, gym reimbursement, etc.)

Cons

Was unfortunately impacted by layoffs earlier this year and can only speak to Agent Software and Acquisitions - not a typical 'SaaS' sales role if that is what you're looking for. Most of your day will be spent cold calling real estate agents and brokers that have been called numerous times by other reps. Performance management expectations, at least while I was there, WAS UNREALISTIC. Miss one month and you're practically on a PIP. Miss three months in a row and you are done - if management thinks this is a sustainable way to keep talent, they are so far beyond reality. I'd recommend ZG as a company for the people and the benefits, but I heavily encourage you to ask about their performance management expectations. If it's not changed from how I described it, run.

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Zillow Response
1y
We're sorry to hear that we missed the mark in providing you with a positive employee experience. We’d like to learn more about your experience, please email us at: careers@zillowgroup.com.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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