Zillow, you are breaking my heart! - Sales Zillow Employee Review

1.0
Apr 10, 2025
Recommend
CEO approval
Business outlook

Pros

It’s cool working for a company with name recognition. Zillow was an innovative product with real heart. I guess Rich got what he wanted—Zillow became a verb. The Senior Directors in Rentals Sales are solid. But honestly, if they’re that good… why are they still here?

Cons

There’s nothing quite like sitting in a Zoom meeting with cameras off across the board.. or worse, watching VPs and Directors with theirs on, smirking while clearly messaging each other. It’s not subtle. The culture leans cliquey and performative, like a corporate version of the “mean girl” table. There’s a recurring pattern of men offering unsolicited advice, only to women - dressed up as being "helpful." It’s not mentorship. and it’s exhausting. As for Rentals? If job security is the goal, your best bet is selling a product that, let’s be real, isn’t actually helping anyone. I’ve heard Sales reps openly admit they wouldn’t use Zillow to find their own rental. That tells you everything. Thinking about joining? Don’t let the “Best Places to Work” badges fool you. Every org has its own flavor, and many here are run by leaders who smile through all-hands and say, “Things are great,” right before explaining why your raise won’t happen because the business is “being conservative.” If you want the truth, don’t look at the brand. Talk to someone who’s already made it out. xo.

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Zillow Response
1y
Thank you for taking the time to share your experience. We understand and acknowledge your frustration. Your feedback is highly valued, and we are dedicated to taking the necessary steps to prevent similar issues from occurring in the future. We’d like to learn more, so if you’re open to emailing us, please reach out to careers@zillowgroup.com. We appreciate your contribution in helping us create a more positive and supportive employee experience.

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
4w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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