Great place to work - Work Hard Play Hard - Mortgage Loan Officer Zillow Employee Review

5.0
Feb 3, 2016
Recommend
CEO approval
Business outlook

Pros

The Loan Specialist program gave me a change to raise my income substantially. I funded 4 loans and graduated to the Loan Officer program in about 4 months. It wasn't easy, but I'm glad I stuck it out to make the money I am making now. The schedule lets me drop my kids at school every morning because I don't come to work until 10. I only have to work a couple of evenings here and there. The atmosphere here is really positive. There is a nice gym and most people are pretty upbeat and funny. I really like coming to work each day, I've never had a job like that before. It's really the people here that make it great. Everyone is very down to earth. You can have a couple of beers now and then and they treat you like an adult.

Cons

The NMLS test was hard, you really have to study, I took it twice. But once I passed, the company paid for me to get set up for multiple states so I can get deals done.The first 90 days were hard work, it's not a joke that you have to really focus and take the training pretty seriously. The team leads are busy so you have to learn from alot of different people and come out of your shell. That was hard for me to ask for help. Once it clicks and you figure out how to get the deals closed, you can make legit money. My first commission check was over 10 grand and we get those checks monthly.Some months are good and some months are really good.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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