Unfair Business Practices / Lies - Loan Officer Zillow Employee Review

1.0
Jul 31, 2024
Recommend
CEO approval
Business outlook

Pros

Nice office, some opportunity. Lots of opportunity if you are a diversity hire

Cons

White horse business model: they pump leads to a select few loan officers who make substantially more than the average loan officer. The average loan officer thinks they can make that much but Management lies - there’s no work life balance and you are a number just like Loan Depot. You’ll get fired if you work your minimum hours. Even if you go all out and work 7 days a week and be available for their agents all the time, you’ll still only make barely enough to scrape by. You’d be better off taking a salary job somewhere else than work 90 hours a week for $100k here

Explore other reviews about Zillow

5.0
May 13, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for

Cons

Long hours with low pay

1
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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