Meritocrats, Meet Minorities. - Software Development Engineer Zillow Employee Review

4.0
Nov 18, 2015
Recommend
CEO approval
Business outlook

Pros

awesome health insurance, nice office/views, fun hack weeks, some really cool people, small teams, very little bureaucracy, very exciting products, sponsors events that encourage diversity, ZSpeaker Series where famous speakers come in, Catered lunches often

Cons

Homogeneous, Elitist, Sheryl Sandberg is a big hero in this crowd, Pay is below market rate (you get paid in snacks), Painful deployment workflow (though they are improving it)

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Zillow Response
10y
Thank you for taking the time to provide this feedback on your employment with Zillow. I'm sorry you didn't have a positive experience with your manager and didn't feel supported by your skip-level manager and your HR partner. Your experience is not consistent with the feedback we have received formally and informally, through our internal surveys and review processes and with the external feedback systems we monitor. We are proud of the work we are doing to increase diversity within the Engineering team, including senior management positions. I would not label our group elitist or homogeneous, nor do I believe those are terms others would use to describe our team or culture. We recruit from many universities, certainly from what we view as some of the best Computer Science programs in the world, but we mainly hire people based on their skills and ability to work well on a team. Many of our engineers and more than a few of our engineering managers did not complete a pure CS degree in college, but have built up the necessary experience through past jobs and other learning opportunities to be top notch engineers. I'm equally proud of the efforts we have made to the Ada Developers Academy. We were first company to back this effort and have had other successful internship and fulltime hires from this program. We are active in the Women in Engineering efforts in Seattle and San Francisco and are excited to see our % of women in Engineering grow. As an industry, we have a long way to go and we will continue to be strong supporters of Ada and other programs that support diversity. I am disappointed to hear of conversations you heard that do not reflect the values of Zillow and our employees. I believe the ongoing management and employee training we are doing will better equip our employees to support diverse points of view and unbiased engagement among team members. We do not tolerate any form of discrimination or jokes about race, gender or class. If we learn of that kind of behavior, swift action is taken. Again, I don't believe that your experience is representative of the culture we have built over the last 10 years and the company that many have come to love. - David Beitel, CTO

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
2w
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
2w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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