Growing Pains But Overall Great Place to Work - Anonymous employee Zillow Employee Review

4.0
Jul 30, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great people, wonderful working environment. You get everything you need to get the job done. Leadership vision is strong and clearly communicated. Very transparent company. Lots of fun to be had. Benefits are solid.

Cons

Some office politics to navigate in terms of alliances and cliques that can pose hurdles to pushing ideas forward and getting buy-in for projects. Challenging ramp up as processes, knowledge, and data exists in silos across the company and are not accessible efficiently . Developer resources are limited for a company this size, so being scrappy and willing to adjust technical aspects of a project on the fly is crucial to success. Growth is at a crescendo, so company culture is in transition and hasn't regained it's footing. Additionally, as it grows, "old timers" are promoted who have little to no experience managing people. No longer a start up feel, but more a corporate environment creating new barriers to getting things done in innovative ways. Work/life balance is absolutely lip service. Young singles who put in 50/60 hour weeks are recognized often and rise quickly, while those trying to strike a more reasonable approach tread water and are viewed as ineffective.

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Zillow Response
10y
Thank you for your feedback, and especially the advice to management. We appreciate and read all of this. - Amy (COO)

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3.0
May 8, 2026
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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