Pretty great place. Some growing pains - Anonymous employee Zillow Employee Review

4.0
Feb 4, 2015
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The exec team tries very hard to make employees feel empowered + part of something broader. The company is on track to do phenomenal things. People who work here are smart, motivated and certain teams have incredible cohesion (especially dev teams).

Cons

It can be cliquish within depts/teams -- I.e. certain people manage all forward-facing projects. Immediate management is not always great -- further trainings and support for managers should be provided in teaching them how to encourage great work from their reports. Some work-life practices should be instilled within departments -- Particularly encouragement to take a sick day rather than WFH, regular lunch breaks, etc. This sort of balance needs to be modeled by immediate managers to create a trickle-down effect of a better environment for all.

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Zillow Response
11y
Thank you for the review and the feedback. I definitely agree that we could do a better job of manager training, and this is something that we are working on. Corina (and the whole Learning & Development function) are working on this. Thank you for the comments!

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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