Its sales: take the good with the bad - Anonymous employee Zillow Employee Review

5.0
Nov 25, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Excellent pay. I made 90k my first year. Most managers are awesome and care about us. Health package is top notch. The product actually works. Most of my teamates are fantastic. people who say its like boiler room are just not being fair or honest. I am not pushy at all and I make really good money. My clients who listen to my advice kick but.

Cons

Long hours. They can work on noise control. Call time is good metric but there better metrics to drive business forward. dollars per min or number of product demonstrations should be weighed in when it comes to daily activity goals.

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Zillow Response
11y
Thank you for the review. Looks like you are in inside sales, probably in our agent sales group which sells Zillow advertising to "Premier Agents" around the country. I agree with you -- we are NOT a boiler room. Zillow salespeople who take an interest in their clients' success can A) make a lot of money, and B) make a difference in people's lives. It looks like you are doing both, and for that, I am grateful. Thank you for being at Zillow.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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