"Yes men" succeed. Run by spineless leader - Anonymous employee Zillow Employee Review

1.0
Nov 3, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Snacks. Not everyone there is bad. They have bathrooms. The office views are beautiful. The holiday parties are fun.

Cons

The CEO is nothing more than a PR puppet. The real decision maker is the CRO. Whatever he says goes. Core values of the company are nothing more than a recruitment tool. They are not honestly followed. People who don't do jack, don't get let go.

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Zillow Response
11y
Ouch. This one hurts. Obviously, I disagree with your opinion, but you are certainly entitled to it. I run Zillow transparently, honestly, morally, and efficiently. I care deeply about our employees, our users, and our advertisers. I'm sorry you have such a bad impression of our company. I hope you find another company to work for that is a better fit, because if you are this unhappy here, it's not good for you or for your colleagues for you to stay. I can't figure out what decisions we've made in 2014 that you are so upset about. I am extremely pleased with the year's results and with how things are going. I think our core values are reflective of our positive work environment and our strong corporate culture. Again, I'm sorry you are so unhappy. I hope you find a better fit elsewhere.

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In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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