Work to live, don't live to work - Inside Sales Consultant Zillow Employee Review

My name is Doug Slotkin and I run the Inside Sales group at Zillow - thanks for taking the time to pass along your feedback - I'd like to address your comments: • You're absolutely right in that people can and do earn $100K in their first year of selling. For many people this is a great first sales job but we also have top professionals with 5, 10 and 20 years of sales experience, who've grown, thrived and built amazing books of business at Zillow. • I believe that if you polled our sales people, they would say that all of our managers care deeply about the success of our people (Not just upper management) • The sales floor does get loud, mostly from our people pitching, closing and celebrating their teammates success. • While we don't publish our turnover rate, it is far less than 90% - we're always working to improve the success rate of sales people but the fact is that this position is challenging and not right for some people - we hire a lot of folks who are new to sales and sometimes, we come to realize that the role isn't a good fit. • Talk to anyone who's been at Zillow for 6 months + and they will tell you the job does get easier because your current clients see success and buy more once they've seen ROI. In my experience, Zillow is right at the top in terms of client success and therefore a big chunk of our business comes from current clients who buy more from us. • The requirement is 3.5 hours on the phone in an eight hour day - we believe this is a reasonable standard and the reason it exists is because we know that in order to be successful in the role, you need to build a pipeline that's sustainable. • No manager prevents his or her people from taking lunch, makes you work when you're sick or requires that people work 10-12 hour days - please let me know directly if you're experiencing otherwise. • We provide extensive training on how to sell the right way - by setting expectations such that Zillow is in position to over-deliver. I understand from your comments that you believe we can do things better and I am very willing to discuss specifics with you on how we can improve. Doug Slotkin Dougs@zillow.com