Great company, moving in the right direction - Assistant Account Manager Zillow Employee Review

5.0
May 19, 2014
Recommend
CEO approval
Business outlook

Pros

Zillow focuses on hiring the best people and treating them like rockstars. No dress code, open office layout, free stocked cafeteria, weekly catered lunches, and fun off-site events are just a few of the non-traditional perks. They also have an awesome medical plan, stock options, and flexible PTO policy. You'll hear a lot of people mention "culture" as they talk about their experience at Zillow. That's because Zillow knows when you treat your employees well, THEY ACTUALLY ENJOY WORK! And we do. We have fun while growing a successful business. Senior management has the ship steered towards growth and their foot is on the gas.

Cons

Since Zillow hires rockstars, they want you to ROCK. Some might consider this challenge dead in the water. However, expectations are weighted on experience and skill level. If you set reasonable goals, they are achievable without being overly stressed.

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Zillow Response
12y
Thank you for the great review! As you know, I love going to Lincoln. You guys are crushing it, and it's such a fun office to be in. Kathleen (COO) feels the same way and is always so fired up when she comes back from Lincoln. I think the recent changes there are going to be great as well. And thanks for the advice not to stop or get complacent. No worries there - I have no intention of slowing down, nor will I let anyone else!

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You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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