The Zillow culture is exactly as promised. - Anonymous employee Zillow Employee Review

5.0
May 15, 2014
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

They practice what they preach from the top down. Everyone works really hard while they're here and then you leave the job at the office when you go home. The culture is one of genuine helpfulness and that we're all working towards something great. I have yet to come across anyone that puts up roadblocks. They hire super smart people and highly value employee referrals.

Cons

The on-boarding process is a little shaky. I assume it's because of the fast growth, but HR needs to expand to keep up.

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Zillow Response
12y
We are in the middle of re-vamping our onboarding process to include more than just day one and expand to first 90 days. We are putting in place more tools for new hires to be successful as they take on their new roles. We welcome your feedback so please feel free to send HR or Spencer any specific ideas you have.

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Cons

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May 8, 2026
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CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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