12y
I am disappointed to read your feedback. I do agree with sentences like this though: "They do not want process in place to slow down their rapid speed but need it desperately to support growth." That is our conundrum - trying to stay nimble and with all the benefits of a small company, while still benefiting from the resources of a large company. Threading this needle is my #1 priority for 2014 personally, and for the company.
On the product side of the company, I am trying hard to keep our teams as small as possible which I think helps a lot, and to empower PTLs and others at that level to be as autonomous as possible.
I wish some of your feedback was more specific and actionable. If you want to follow up on any of this, please feel free to reach back out to me via email and we'll set up a call or meeting, or to anyone in HR (e.g., Kathleen, Annie, Corina). It says here that you're a "former employee" but if you want to make Zillow better for those you've left behind, I would always like to learn from experiences like yours.
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Spencer Rascoff
CEO, Zillow Inc.
1301 2nd Avenue, 31st Floor
Seattle WA 98101
Twitter: @spencerrascoff