Designers look elsewhere - Senior User Experience Designer Zillow Employee Review

2.0
Dec 11, 2020
Recommend
CEO approval
Business outlook

Pros

Good perks and above average salaries

Cons

The design team leadership has no clue how to run a design org. They have a bread a culture around favoritism and where no one is allowed to question authority. They prefer fancy presentations and smooth talking over actual work. So, if you are good at making powerpoint decks and can talk about it over and over again, Zillow is the right place for you.

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Zillow Response
5y
I appreciate the time you took to voice your concerns. We work hard to make Zillow a great place to work and an environment where good ideas can come from anyone. While I don’t share your point of view on our design team leadership or talent, we are taking your feedback seriously and are taking a close look for more opportunities to improve. - Kristin Acker, Senior VP of Experience Design

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3.0
May 8, 2026
Recommend
CEO approval
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Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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