Misaligned and micromanaged - Senior Product Manager Zillow Employee Review

2.0
Jun 18, 2020
Recommend
CEO approval
Business outlook

Pros

Company really believes in the long term vision and is steadfast in achieving it.

Cons

Mid-tier (group and director) management is very involved in the minutia of product development. The desire to go deep and into the weeds indicates room for management to develop stronger communication or trust and results in a lack of autonomy and team thrash. There's an overwhelming sense of project management instead of product management with PMs executing a vision and strategy they have little control over. Product groups reflect the lack of confidence within leadership and are territorial, often jumping to defend their surfaces and constituencies at the cost of Zillow 2.0.

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Zillow Response
6y
Thank you for taking the time to share your perspective and your feedback on solutions. As you mention, we are steadfast in achieving our long-term vision and we are committed to fostering a supportive and innovation culture. This also means that success requires us to constantly iterate and find better ways of working together. If you're willing, please reach out to me directly so that I can better understand your experience, davebei@zillowgroup.com.

Explore other reviews about Zillow

5.0
May 2, 2026
Anonymous intern
Recommend
CEO approval
Business outlook

Pros

Very collaborative team, encouraging team members and managers. Great experience overall.

Cons

Because most people work remote, sometimes it can be hard to meet immediately to chat.

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Zillow Response
1mo
Thank you for sharing your experience as an intern at Zillow. We’re glad to hear that your team felt collaborative and supportive, and that your managers helped create a positive environment overall. We also appreciate your perspective on remote work and the challenges that can sometimes come with connecting quickly in a distributed environment. Feedback like yours helps us continue improving how teams stay connected through Cloud HQ.
3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
1mo
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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