Complete chaos - Principal Product Manager Zillow Employee Review

3.0
Apr 20, 2020
Recommend
CEO approval
Business outlook

Pros

Decently collaborative, fast paced, nice building / work environment

Cons

Chaos, constants useless reorgs. Lack of resources. PM are not empowered. Tech stack is a disorganized mess. The company is a revolving door with too many people quitting quickly

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Zillow Response
6y
We have gone through a lot of change over the past year, but are making progress. I would appreciate any direct feedback you could provide from your experience. If you would like to connect please reach out to me at dans@zillowgroup.com .

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5.0
May 13, 2026
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CEO approval
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Pros

Great company to work for

Cons

Long hours with low pay

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3.0
May 8, 2026
Recommend
CEO approval
Business outlook

Pros

You can make good money here.

Cons

In sales, job can change often. For example: I was making good money and excelling because I am a relationship Sales person. Then they changed it to where you get the sale, and instead of being able to grow that account via that relationship you just broke into, you have to pass it to an account manager and go back to cold/robo calling. You "book" of business you recive to prospect from is a lottery. I received a book of prospects/accounts that most of the were low income, or senior living properties. They don't have a budget and have a line of renter on a waitlist. No way to convince them to spend money on advertising but you still have the same quota.

2
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Zillow Response
3w
Thank you for sharing such a detailed perspective. We understand that frequent changes to roles, account ownership and business priorities can have a real impact on relationship-building and the day-to-day experience in sales. We’re glad to hear compensation was a positive part of your time at Zillow, and we appreciate you being candid about where the model and structure felt frustrating. Feedback like yours helps us better understand how these changes are experienced across teams as the business evolves.
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